I've had an account in this bank since I was in Mayfair Elementary School 50 years ago. The bank's name has changed about 10 time but the tellers remain friendly and professional, the Customer Service staff is knowledgeable and wanting to help, Administrative Officers listen to the questions and discuss advice to try to meet the customers wishes. Once the decision is made. additional follow up contacts are made by the administrator to insure proper implementation . The bank lobby, waiting area, counters, and safe deposit box areas are clean and secure. No matter what the name of the bank, it is still my choice to maintain my checking, savings, investments, CD, etc. There is no where else I would consider.
Sharon Stinchcomb WAS the Santa Fe Credit Union, now known as Oklahoma Federal Credit Union. While the current staff is nice enough, the solid and sincere interest and commitment to the customer is lacking. It's now about the numbers, not really about the people. I can't believe they let her go; shame on OFCU. Sharon Stinchcomb was the best in professionalism, honesty, and integrity.
This bank is first class all the way. They know my name everytime I walk in and they even have popcorn and cookies on Fridays!! Never had a bad experience in all my years of doing business with them. Glad I switched from the unfriendly national bank!