I highly recommend that if you need a rental car, and either you or your insurance is paying for it, go to this . I'm an in no way associated with any of the people who work here nor do I know any of them outside of my experience here. I called around before finding out that these guys will work with you and/or your insurance company to get you in a car for as little money out of pocket as possible. Not to mention everyone working on the three occasions I was inside the office, everyone, despite the long line and tons of rentals they deal with on a daily basis, was refreshingly nice, playful, and made me and so many others in there laugh. I got the best deal, the most awesome customer service and wasn't treated like a customer but was treated like a friend. I love these guys and will never go anywhere else nor let anyone I know go somewhere else.Oh! and not only did they pick me up but when I needed to drop the car off they also drove me home and dropped me off. I LOVE THIS LOCATION!
We rented a car in another part of Oklahoma to drive to Oklahoma City, then for a 10 hour drive after that. Discovered the car did not have cruise control, so I took the car by this Enterprise to see about exchanging it. Tristan at this location not only exchanged the vehicle, but also upgraded it at no charge! He helped me move everything to the new vehicle and I went to pick up my husband, who then informed me I left a cable in the 1st vehicle. I drove back to this Enterprise where Tristan, who had already taken the 1st vehicle to another Enterprise, went to the car location & picked up the cable for me! Talk about going out of your way for a customer! I will definitely use Enterprise for my next rental & highly recommend this location in Oklahoma City - ask for Tristan!!
I've been a customer of National for a couple of years now, and they are very professional and assist with any car needs as necessary. I've had to call for road emergencies and there is no problem with their service. The employees Raymond, Renee, and Tiwan are exceptional workers who take their jobs seriously. The Manager Jon is another great example of leadership and taking care of the customers as well as the employees. Everyone is happy here and it shows. I will continue to rent cars here at the OKC National Car Rental.