I will never go here again!!! My boyfriend took my two children ( a boy age 11 and girl age 5) to this business to get a haircut. He told them he wanted their hair trimmed up. When he got home I immediately left and took the kids back to get a refund. My daughters hair was slanted and the bottom was very choppy looking. My sons was even worse. During the summer we had let him grow it wild, it was below his ears and into his eyes. Imagine my surprise when I saw him and not only was his hair still covering his ears but he now has choppy, uneven bangs!!! It also looked as though she hadn't even touched the back to cut it. When I asked for a refund the lady that had cut their hair came over and began saying that I paid with credit card and it couldn't be refunded and that the manager was not there. I told her that yes it could be refunded and that she needs to call her manager. Then she grabbed my daughter by the shoulders without saying anything to her and forcefully turned her around and then grabbed her head and turned it as well. She said "well if she holds her head like this it is ok." I said no it really isn't and what about my sons hair. She got 3 inches from my face and glared at me for a full minute. She said the man who brought them said to trim it. I told her that means to at least cut it above the ears. Again I asked her to phone her manager. She goes around the wall and has me follow. She speaks Chinese to a woman who then claims to be the manager. ( Remember how she said her manager wasn't there?!) She says the woman has cut hair for 15 years and has never had a complaint, the woman who did the haircut starts getting her scissors out and I told her not to touch my child. This goes back and forth and needless to say I was told I would not get a refund. I was told to come back tomorrow and someone else will cut their hair. I will be going back tomorrow but without the kids and to make sure I get my money back. Stay far away from here!!!! Update: Today (7/30/2013) I went back up to the salon and my money was refunded! I would like to say that I don't want to mislead anyone and that the HAIR SALON IS A SEPERATE BUSINESS FROM THE NAIL SALON. I was previously not aware of this fact. I have had my nails done here in the past and enjoyed the way the staff treated me as well as the wonderful job they did on my nails. I even treated my best friend to a mani/pedi for her birthday and she too was very pleased with the results. I don't want my comment to reflect in any way on the hard working ladies at the nail salon. I also want to say thank you to their manager for making things right although it was not her responsibility to do so. I would recommend this salon at any time if you are looking to get your nails done. On the basis of how I was treated upon my return today I am changing my review from a one star to a four star.
350 Lawton AveSulphur, OK 73086
From Business: We were voted Best Spa Destination in Oklahoma for 2 years in a row. Just 10 minutes away from Turner Falls Park Welcome to Echo Canyon Spa Resort where you will …
Modern Elegance is an amazing salon. It hasn't even been opened a year and puts so many other "big name" salons to shame. The employees of M.E. are upbeat and professional at all times. Everyone has a smile on their face and you can tell they love their job. I never feel like they are rushing with me. I've always been asked if I am satisfied with the services I received or if there were changes I wished to make. Not once have I felt the need to change anything. I have been with Modern Elegance since the beginning and with Amanda for even longer. These girls take pride in what they do. They don't cut corners to make a buck. I was in the salon when the last reviewer was in. I remember her specifically since she made a point to mention how she normally spends $300 to get her hair done. She also mentioned that she was very happy with the services and that she would be coming back again before her cruise. The hair was a not overly processed or bleached out looking. I thought it was very nice. The stylist she had was attentive and asked a few times if she was happy or if there was anything she would like to change. The way I see it is you cannot blame the stylist for a problem if you never said there was a problem to begin with. This lady was happy or at least acted the part very well. If she wasn't then she should have said something and given the stylist a chance to make her happy, not berate her and the salon online. I tell everyone to go to Modern Elegance. You will be sure to see me every 6-8 weeks. Like clockwork! :)
I have been a customer of this salon for years. When I lived in Tahlequah, I made the 3 1/2 hour drive for cuts and color. The products are top quality and so is the personnel. I have gone to Carol but the past 10 years have gone exclusivly to Amy. Both my daughters and my sister go to Amy on my recommendation and have become regular customers as well. I have never recommended Amy to anyone who has not been completely happy with her work. Over the years I have been in a position to observe Amy and Carol with other customers as well and have never seen an unhappy customer or heard other any complaints. I was in the salon when the girl came in complaining about her hair cut that was previously on this site. She stormed in demanding a refund, completely ignoring the fact that another customer was having a shampoo. I told Amy to deal with her and I would wait. Amy was polite and patient and told her she would be happy to fix whatever was bothering her. The girl refused to even sit down and let Amy look at her hair. Instead, she went storming around to other customers asking what they thought of her cut. The other three people told her they didn't see a problem, so she asked me what I thought. By then, she was crying like a five year old. The other people were polite, but I lost my cool and told her she was acting like a child (which she was) and told her she should go home and grow up. As far as I could see, she was a spoiled little drama queen with an exagerrated sense of entiltlement.
I have been a very satisfied customer of Donna's since March. I have been to 4 other lash tech's in Oklahoma since 2011. After my first set of lashes with Donna I knew I would be staying put. I had experienced such unprofessionalism from every other lash professional. I have been overcharged, appt cancelled with little notice, found that the utensils used were not clean and the list goes on! I was honestly about to throw in the towel on lashes. However, then I met Donna. As her superior certification suggests she is at the top of her craft. Yes her place of business happens to be located in her home however she gives you an option of a Medspa location depending on the day of your service. I have visited her location at the medspa and frankly I enjoy her home location because of the warm environment and the feeling of home. Donna can attest it is so peaceful that I am notorious for falling asleep EVERYTIME during my lash application. I am a very loyal customer and spend a great deal of money on various beauty products, I would definitely recommend Donna. She simply is the best. If you have any questions about her quality of service please feel free to ask her for my number and I would gladly give a personal recommendation and account of my services. You won't be let down really! Wanda
I have been to spas all over the world and Three Graces ranks among top. To get shortened services and that your &amp;quot;masseur only had 20 min till her next client&amp;quot; tells me you were probably about 30 min late getting there! Maybe you don't know proper spa etiquette... you book the time slots, if you are not there and ready to go on time...that's your fault. Other people book time slots after you..why should they have to wait while the therapist is running late on you? And no, you shouldn't get the option to omit a service due to your tardiness, those people don't get paid by the hour...they usually only make a small percentage off the services. You booked yourself time in their day only dedicated to you...so yes, you should pay for it, whether you were there to receive its entirety or not! I'm sure being upset about your shortened service influenced your distaste for the rest of the day. Not to mention, there are plenty of other exceptional massage therapists, aestheticians, and nail tecs that work there. Even if you were there early enough to start on time through unrushed services...don't discredit an entire amazing establishment that has only had exceptional reviews just because of 3 possibly bad apples.
Three of came here for my sisters birthday. This place is clean and nice inside. The lady that did my nails was horrible. I am 100% sure this lady didn't go to school for nails, and I may have been the first pedicure she had ever done. If I can, I will add pictures of my pedicure. The lady who first did my toes didn't do very good at the painting or scrubbing. I felt like she was afraid of hurting me or something. She painted way of of the lines and didn't cover my nails. After she was done I looked more closing at them and it looked like a three year old painted them. Luckily the manager was very sweet and came over and completely re-painted my toes. If was obvious she was very disappointed with how my toes looked and she was very nice and apologized. A friend of mine said the lady that did her toes was acting like she didn't know what she was doing either but that her paint was good. My sister had the professional and it was obvious she was pleased with the guy who did her pedicure. Unfortunately I will not be back because I just don't like that they wpuld put people in there to do our nails that obviously had never went to school for this kind of work. Thank you management for fixing my toes.
I have been getting my hair cut and colored here since Zoe & Company opened. What sent me there was someone else's adorable hair cut, and Tarena has always taken care of me. What I found was someone who listens and takes the time to understand what I have in mind. She has books of pictures, stays up on the current hair trends, and gives me her honest opinion. It's not always what I want to hear, but isn't that what you want? Someone who will tell you straight up that the haircut you want that looks darling on someone else will look poopy on you? I never fail to get complements on my hair, and this has been over the course of YEARS! If you want a salon that will give you exactly what you ask for, even though it makes you look like an old hag, don't go to Zoe and Company. Prices are comparable to any nice salon, maybe less. The atmosphere is very friendly, but professional. Tarena has many long time clients, so don't be surprised if you have to wait several weeks for an appointment. Plan ahead - it's worth the wait! The only negative I can think of is that I usually fix my hair differently when I get home, but I don't care because I know my cut will be perfect!
I'm sorry you weren't satisfied with your recent visit. I strive to make every client comfortable and their satisfaction is priority one for me. The table cover I use to protect my bed is used everyday and the stains you commented are from oil that has seeped in during body wraps. I spray it down after every single client with barbacide before putting it away. I have been a Nurse for 24 years and am more qualified in infection control than you could ever know. The wax I use is the highest quality and won't allow for bacterial or viral growth. I have had no complaints nor any reports of skin damage/infection. If your skin is as sensitive as you report, you should avoid waxing in the future. Your skin did not get red or show signs of irritation during or after the service. Your hair was baby fine which makes waxing difficult. I went over each area the maximum amount of times recommended for the type of wax used. Again, I am sorry you werent satisfied and hope you are able to find someone to complete this service to your satisfaction in the future.
I discovered Sheila at Ladies and Gentleman's about 6 years ago. She convinced me to let her try a custom color she formulated just for me and even though I was skeptical I was intrigued by what she suggested. She very effortlessly and quicker than I could have imagined wove into my hair 4 different colors. The colors blended perfectly and just seemed to melt into each other and yet there was definite artistry to where the color was placed. Shelia finished off my custom color with a precise haircut that she cut to my hair type and facial structure. I honestly had never felt so beautiful and when I drove away I could not stop looking in the mirror of the car or running my fingers through the new cut. It was nothing short of perfect. Being in my 40's I have had many stylists over the years but I have never been completely happy. I now fly to Sheila at Ladies and Gentleman's from out of state to have my hair done by her. I simply don't want anyone else to touch her beautiful work of art! -- Marilee Mahan
I've been going to Amber (owner of Salon Endeavor) since i was 15 (I am now 21) and she does a fantastic job! Most of the time i go in and say " Do whatever you want!" and it always comes out perfect! Amber has been in the business for a long time and really knows her stuff! I recommend her and the salon to anyone and everyone! I always get compliments on my hair, even if its been months since i've seen her! I know Amber is very particular about the staff she chooses and I know that they have strict requirements that have to meet in order to be a stylist at her salon. Amber has built her salon upon her faith in Christ and in turn has created a cheerful and positive atmosphere for her salon, but not matter how you look, what your life style is, or what you believe, everyone is welcomed to the salon and always made sure that your visit is comfortable and successful. So i say make your own judgments by finding out for yourself just how fantastic Amber and her salon is!