My sister and I visited recently and we found the reps to be very helpful and nice. Daniel who helped us was very informative and asked me questions to better help determine my special needs. He took time with me which I was very appreciative. I have found other bike shops to not be nearly as friendly or helpful so they were a breath of fresh air. While looking for a bike shop, they have many of the attributes that are important to me. Thanks for making that important to your business mission.
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Great place to go if you are a beginner cyclist, like me. I went there not knowing about bikes at all. I came there looking initially to get a price range and an idea of what I wanted. Andy was very helpful and seemed to really focus on our conversation. This is why I came back the second time to make a purchase. Very thorough conversation, smooth transaction and to make it even better you can pay off your bike within 3 months (maximum time available).
Visited this shop one afternoon looking for a helmet. It is a very small shop but they are very big on friendliness and helpfulness. Although I haven't been back, I would send anyone there who asked about a good bike shop. I will definitely go back when in need of biking essentials.