As a former Marine, I can tell you that the lady talking about her husband being arrested for theft while purchasing a 52" lcd is insane. She has extremely bad grammar, and is an obvious liar. In my 10 year career in the U.S. Marine Corps, I never... ever... saw a General grade officer younger than 45. If her husband really is 33... and IF he is really an officer... his age would put him around the rank of Major or Lt. Col. Possibly, Colonel if he had an accelerate promotion somewhere along the way. Obviously... she is trying to justify herself for a reason. Her review carries no weight. I have always had good experiences with this store, and though I am only a few miles from another Best Buy store, I always go to this one.
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We own a small Christian School and our 27" tube television w/ DVD player was acting up. Took it in, received a veteran's discount and they were the nicest about telling us it may be cheaper to replace it before we ever paid our estimation fee. It was cheaper for our purposes to repair it. Once repaired, they loaded the TV in our vehicle and it has been working ever since. Every one else I called wanted an huge amount to look at it or wouldn't look at it at all. We will do business with them again.
Everytime I call the Best Buys around Oklahoma City for questions as I am a constant customer, they never seem to answer the phone. I mean...never fails...I always call other best buys because they are closer and they never answer the phone. This is the only best buy in the Oklahoma City area that knows how to answer the phone and my questions. They also always have what I need in stock so I dont mind the drive to guarantee the quality service. Thank You it is very much appreciated.