My engine broke unexpectedly on my 2007 Scion tC and I needed a new one. I originally had my car towed to Pat's because it was the closest shop to where I broke down, but after getting a quote from Pat's and calling other shops for a quote, we thought they offered a very fair price and we had them do the work. They were amazing! They called me with options for engines and let me choose the one I wanted, and they ordered it for me. They were incredibly patient with me. They kept me constantly in the loop with what was happening with my car, which I loved because my car is my baby and I couldn't stand to just sit and wait. They went above and beyond what I expected. They gave my car an oil change ( I was due for one) and even fixed the handle on my trunk that the tow truck driver broke, without me even asking! I feel I should stress how awesome their patience was. As a college student, it took me a couple weeks to save up the large amount of money needed for an engine replacement, and I never once felt rushed and they didn't charge me extra for keeping my car on their lot while I saved up the cash. The final price was in line with the original quote they gave me. I would definitely recommend them, and I will definitely be a return customer. Thank you Pat's!
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I found out about Dent Depot about a year and a half ago. Had a few dents removed from my truck, which turned out great! A few months later, I brought them my boat which had been sitting outside, uncovered for years. They worked with my budget, and I was able to have all of the seats repaired for a reasonable price. They actually restored the old covers, rather than making all new seat covers, which would have been out of my budget. I've also used them for my motorcycle. The seat was torn, and they made new covers for both seats and the backrest, which all look better than new! I can also say that the quality of their paint is top-notch! After getting the seat on the bike redone, I decided to see what they could do with paint and body work. I had them paint the entire bike. They did a phenomenal job - Viper Bright Blue Pearl - It really is a show-quality job. They even do mechanical repairs. The staff all have a can-do attitude, and Mike is willing to work with you if you are on a budget. A very capable, professional, and respectful shop. I would recommend them to my closest friends and family, and anyone else for that matter.
We bought a used Toyota 4Runner about a month ago. Our salesman was Adam and he was awesome! We did discover some hail damage on the roof of our car the day after we bought it. We called and talked to Jared, a used car manager, and he said they didn't have any hail damage listed on the vehicle and asked us to bring it in so he could look at it. After he looked at it, he let me know they were going to fix it at no charge to us, which they didn't have to do! (My husband accidentally called Fowler Toyota when we discovered the hail damage and that manager basically told him "too bad, you had a chance to look over the vehicle before you bought it". Fowler was very rude!) Jared and all the guys at Bob Howard have made us loyal customers for life. We are beyond grateful for the wonderful customer service and excellent treatment we got from them! They definitely went above and beyond! Happy happy customers right here!!