Bad experience, waited 1 hr before getting in chair. Simple HC, 13 minutes. Ironically, they have a sign posted near the register, something to the effect "No perm or extended hair services on Monday, Friday, Saturday." Monday evening, two stylists on duty. Yet, one takes on a 13 yr old for a new mowhawk. This only takes 4 times as long as a regular HC. Meanwhile, people lined up out the door. Bad exp if your time is valuable (that's most of us). Public stats indicate this business generates less than $500k revenues annually. I can see why.