It is amazing how bad staff members can so negatively impact a guest's visit. I went to pick up my order late at night, walked inside, no line and waited for about ten minutes. During that time, I stood in front of the register with a waitress sitting down and looking right at me in the closed register next to me,and said nothing, not even greeting me. I looked around and saw five other workers horse playing in the lobby, while three of them looked right at me and continued what they were doing. Unprofessional, rude, and a complete disregard of customer satisfaction. That was the last time I will order there, I heard the one in midland is a lot better.