I called the store before opening hours, unknowingly. To my suprise, someone answered, without hesitation, all my questions and concerns were adressed. 10 minutes later, I was informed the store wasn't opened for another 30 minutes. The lady assisted me before actually opening the store. That's Customer Service! In my opinion "GRADE A". It's hard to find these days. She also gave advice as to how to save on the labor and parts. I was completely stolked! This company still has employees with morals and intergrity. They are definately "CLASS A"!
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I always get my oil changed at Mastertech. I originally came in with mechanical issues on my vehicle, but found out that they also take care of your regular oil changes. I make an appointment, sit in a nice, quiet but friendly atmosphere and am finished in about 15-25 min. Plus they can take care of any odd things that I am unable to do myself (as a female) and they never make me feel silly when I'm trying to describe a problem or something that I need done. I am really thankful to have this place as a resource.
The professionals at Mastertech did an outstanding job on fixing the transmission of my 92 Mazda pic-up truck. Just returned from a 3 day trip in the mountains, fully loaded, and no problems. The staff quickly found the problem called an emailed me a estimate, kept me up to date as the repair use being made. Once the truck was repaired,there were no surprises. Great Job.I will be back!