University of Florida Pet Emergency Treatment Services Ocala

Our 11-week-old Shih Tzu puppy, Navi, fell into a bucket of car wash and almost drowned. After an uncaring vet at another facility basically wrote Navi off as dead, he suggested we take Navi to the UF Pet Emergency clinic since his facility was closing for the night. That was the only good thing that other vet did for Navi.

At UF we were met by caring staff who immediately took Navi and put him into an oxygen cage. The vet then met with us and explained our options, and told us that Navi might not make it through the night. They allowed us to go back to visit Navi before leaving, and promised to call if there was any change in his condition.

The following morning, Dr. Carver called and said Navi had made it through the night. He'd had a rough patch, but they'd nursed him through it. He said that Navi should be on oxygen for at least another day or two for the best chance of survival. He also said that the prior (awful) vet STILL had not sent Navi's x-rays showing the pneumonia. After discussion, we decided that Dr. Carver would transport Navi to UF in Gainesville for further oxygen and antibiotic treatment.

Long story short, Navi was near death on Tuesday night and I got the call from Dr. Martinez that he was well enough to go home on Thursday morning! I can't say enough good things about the UF clinics -- both Ocala and Gainesville. LOVE, LOVE, LOVE the vets and staff (and students, Kelly!). Everyone we interacted with was kind, caring, and obviously loved animals.