Pfaff Sewing Center
03/30/2011Provided by Citysearch -
I brought my bad sewing machine motor with me to make sure they have the correct replacement motor. The sales person looked at it and guaranteed me that they have the same motor but not a used one only new one. I purchased the motor and took it home only to find out they sold me the wrong motor. I returned it two hours after I purchased it and they won't give me a refund stating that the sale was final. I explained that it was there fault for selling me the wrong one when I brought the original motor in to make sure this wouldn't happen. I will never go back to them and never recommend them and I will report them to the Better Business Bureau.
08/11/2005Provided by Citysearch -
After another local mechanic royally messed up my industrial zigzag machine I decided to drive across town to Pfaff Sewing Center. My machine was fixed properly within a couple of days and has been running better than ever since. Jack and Nancy, the owners, are very friendly and welcoming. They are working hard to expand their home machine area and have recently added some nice quilting cottons to their inventory. You have to go in to check out the Pfaff Grand Quilter - Nancy is a whiz on the machine and usually has a quilt in progress. I like being able to go there and buy parts and supplies for both my industrial and home machines. I am definitely buying my next industrial from Jack! It's a nice feeling to deal with friendly and honest people.