International Contact is an excellent translation services company that provides high quality translation/interpretation while offering outstanding quality and client services. The City of Oakland, CA employed them under a contract awarded from 2001 until 2008. They were capable to accomodate our large volume of work which had a myriad of technical difficulty. I was very impressed that they were able to target basic application forms to complex subject matter documents related to safety, housing, emergency procedures, government processes, etc. all adequately translated and proofread in a matter of hours into Spanish, Chinese and Vietnamese! They conducted simultaneous interpretation in 2-3 languages for many City Council meetings, townhall gatherings and telephonic one-to-one assistance; many a times also providing with necessary translation equipment. In addittion, International Contact developed a unique software to test bilingual proficiency for the City’s Human Resources Department allowing us to validate bilingual employees’second language speaking and writing level proficiencies prior to receiving a bilingual incentive.We always worked with translators who were native speakers of the target language and their work was proof read by a second translator. I highly recommend this company for their dedication, their commitment, their efficient staff and their willingness to be part of your team. We were able to communicate City services to non-English speakers wonderfully!
Javier translated a complex instructional document for my business recently. I am very pleased with how it turned out. Not only that, but my Spanish speaking clients have told me that his work on my manual made their work easier. Javier even corrected my English in two places. Embarrassing but true. If you hire Javier to do any translation work, you will be satisfied. He was fast in getting the project back to me, affordable and he didn't need any coaching as to what I wanted. We had one discussion, I agreed to his payment terms and within two days, I had my four page document.
These are the translation pros! They literally helped to define the international guidelines for how to write for translations. As a technical writer, I have learned so much from International Contact about creating copy that translates easily (requiring less money from the client). That is invaluable knowledge for me to carry on to new projects and new clients. Always professional, timely, and open with communication, the incredible team at International Contact will exceed your expectations at every turn.