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National Car Rental

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Business Details



in Business


Regular Hours

General Info:
Get last minute deals on car rental rates for business and vacation travel at Oakland Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club.
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Central East Oakland
Car Rental, Trailer Renting & Leasing, Truck Rental

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Posted: 5/24/2016


There was some anti-theft device that was not allowing the car to start.

What happened next was not good. I was 60 miles form the airport. I called for help. I was connected with a call center in India. The customer service agent was friendly, but clueless. I asked him where I could get another car, he said he did not know since he was in India! I asked if there was anything closer than Oakland to get another car, he said he was not aware of any other locations. , I finally got the car started and was heading back to Oakland. The US based rep told me I could take it to an Enterprise location, but that there would be some delays in switching contracts, and they may not have a similar car.

I decided to drive to Oakland. Total wasted time since I had to backtrack was 3 hours.

How a company reacts to problem solve means a lot. National gets a 0 out of 10 from me. I am an Executive member, but time to try something new.

Lawrence Chris Wilson

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Posted: 9/10/2015



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Posted: 6/24/2015


Outstanding service! I use Emerald Isle and love it. The Oakland office helped me with a rental car break-in at the Walmart on Hegenberger road just down the road from the airport. I had the car less than 20 minutes and was a victim of a smash-and-grab robbery (apparently this is very common on Hegenberger road so leave the area before you do any shopping). They helped me exchange the vehicle very quickly and I was back on the road in no time.
Thank you very much National Car - Oakland!

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National Car Rental

7600 Earhart RdOaklandCA 94621

(888) 445-5664

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National Car Rental

7600 Earhart RdOaklandCA 94621

(888) 445-5664

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