I recently rented a vehicle from his location, for a 16 day use. I was a little disappointed that I had specifically requested a Toyota Rav 4, which WAS a choice, 4 months in advance, and when I got there, one was not available. I was pleased that I DID get to choose my vehicle. I/we chose a 2017 Ford Escape. Great car, and got great gas mileage. There were three things that I didn't like, though. 1. There were two , stupid, no smoking stickers stuck to the vent area. Not 1, but 2. That SCREAMS rental car when someone looks through the window. I like to blend in when I go places, and not stick out in a rental car. 2. We didn't notice until we drove away, that the inside windshield was both dirty, and had some kind of armor all residue on it, on the passenger side. Not good when driving into the sun. 3. The 'washer level low' message kept coming on, upon start up. We bought a gallon of washer fluid to top it off, but it still came on. We were thinking that it was for the rear window, but couldn't figure out where to put it. (we have a 2014 Ford Explorer, and it wasn't in the same place as that, so we didn't delve too deeply into it whereabouts). Other than that, Check in was a breeze, and return was even more simple! Great overall experience.