On 6/27/08 for business purposes I was required to travel to Oakdale, La. To make a long story short, I am from Lafayette, Louisiana and needed banking services in order to meet a time deadline to complete my business in Oakdale and return to Lafayette. None of the banks I deal with in Lafayette have a location in Oakdale. I found Capital One and LET ME TELL YOU!!! Dianna B. was the employee I first encountered. This lady went above and beyond the call of duty in order to be off assistance. I met my deadline, competed my business and it was ONLY due to this ladys dedication to customer service that I was able to do this. You know IF I or my company WERE customers of CAPITAL ONE, this service probably would have been expected HOWEVER, thats the amaging part we were NOT account holders there and she STILL went so far out to help. Now we are looking into changing to Capital One. Thank you Dianna B. and thank you Capital One.
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