Dr. Scold is fantastic and have had my child in to see him many times. Office manager, not the best assistance from her. Took my daughter in with upper respiratory infection after flu. Dr wanted to wait to prescribe to see if it was just ending recovery of flu so I was to call office bk later in week. I did call as symptoms the same and left mssg. Someone returned call and said they would speak to Dr when he came in, but this person didn't call bk. At 2, tired of waiting, I called again at which point she had said Dr called in amoxicillin but this is a child who suffers from chronic sinus and ear issues so I questioned if we should prescribesmthing stronger and this is where an attitude developed. She told me they were seeing patients and id have to call bk if I wanted different prescription. Nevermind that I had paid for and requested two days prior when I was there!