Both Gentle Doctor and Tender ...
Both Gentle Doctor and Tender Care Animal Hospitals have wonderful and caring veterinarians, techs, and staff. Dr. McCool, aka Dr. Bob, began caring for my four-legged kids in 1998 at Suburban Animal Hospital in North County. When he and Dr. Lori opened Tender Care and Gentle Doctor, I drove the 25+ mile trip rather than going to any of the vet clinics closer to my home. It has been worth the drive to take my feline and ferret kids to Gentle Doctor and Tender Care where I know they will get first-rate care. When I walk through the doors at Gentle Doctor and Tender Care, I feel like my four legged kids are the only patients they see. Everyone is professional and compassionate and go the extra mile to ensure my kids receive the best treatment possible so they can have an excellent quality of life.
When my ferret kid Siduri started to experience seizures in late 2009, Dr. Bob began a course of treatment so she could have a relatively normal ferret life. I called him weekly to keep him updated on Siduri's condition. If he was not available, I talked to Dr. Judy who then gave Dr. Bob the update. Being able to talk to Dr. Bob and Dr. Judy made it easier for me to provide Siduri with the care she needed when she had a seizure. We worked as a team to ensure Siduri maintained a good quality of life for as long as possible. In late November 2010, Siduri's seizures increased in both frequency and duration. Dr. Judy patiently listened to me as I was struggling with doing what was best for Siduri. She and Dr. Bob suggested trying another seizure medication in hopes of stabilizing Siduri's seizures. It was the medication of last resort. Unfortunately, the seizures continued. On Monday, December 6, 2010, I called Tender Care to let them know Siduri was in grave condition--her medications were having little effect on her seizures. Dr. Judy was there when I brought Siduri in. She was not quite ready to give up on Siduri. So, I agreed to allow Dr. Judy to try to get Siduri's seizures under control. For a short while, Siduri's seizures subsided. She responded to me when I gave her one of her favorite treats. However, the seizures returned. I called my husband at work and we decided it was time end Siduri's suffering. After getting her footprint in a clay heart with a small lavender flower, Siduri died peacefully in my arms with one of her favorite toys lying next to her. Dr. Judy and the rest of the Tender Care staff gave me privacy so Freya (Siduri’s sister) and I could say our final goodbyes.
Over the years when it came time to say good-bye to one of our kids, everyone at Gentle Doctor and Tender Care mourned with my husband and I so we did not feel alone in our grief. Siduri’s passing was no different. After some comforting hugs from Dr. Judy and others, I do not believe there was one dry eye at Tender Care when I took Freya home. Dr. Bob called me the next day, which help ease my grief a little. I truly appreciated him taking time out of his day to call me.
I am forever grateful to Dr. Bob, Dr. Judy, Dr. Julie, and the many wonderful staff members for the care and support they have given not only to my kids but to my husband and me as well. Thanks!