In mybookFood Collection (edit)
Added to your food collection.
Removed From mybook!

We took this business out of your food collection.

Guido's Premium Pizza of Novi

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

23

years

in Business

Hours:

Regular Hours

Sponsored Links
Payment method:
all major credit cards, check
Neighborhood:
Novi
Categories:
Pizza, Caterers, Restaurants
Other Information:

Parking: Lot, Private

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Pizza

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Average

More »

Less »

Reviews

YP Insider badge
Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 3/22/2013

Overall

I was staying at StayBridge Suites in Novi after being involved in a car accident- I seen that Guidos was across the street so I decided to order a pizza, cheese bread & Stromboli. I did place my order online & it stated it would arrive in approximately 90 minutes. I seriously thought that would not be the case considering I could see the Guido's store from my Hotel window. EXACTLY 87 minutes later my food arrived & it was room temperature at best!!! I was appalled that it actually took this amount of time on a Monday night & the thought that I could have walked across the street or even called a cab to take me to get my food would have been faster. The sadder part was the food tasted awful! The pizza had minimal sauce & cheese, Stromboli & cheese bread were overcooked & bread was hard as it obviously sat too long.I called the store & barely received an apology for my inconvenience for a long wait & bad tasting food!! A very disappointing 45.00 spent.I will NEVER spend my money here again- Little Caesars Hot n Ready is a better pizza than what I received from this place!! Avoid Guido's at all costs!! I wasnt going to give this place a star but I had to give atleast 1 to write the review.

Helpful?Flag

Posted: 3/20/2013

Overall

TERRIBLE!

Placed an order for delivery on a Tuesday night.
Had to call after waiting the 80-minute quoted time and I was told "We had 80 minutes and it's just about to leave."
I continued to wait 15 more minutes and upon answering the door, the delivery girl had the nerve to inform me that the ranch I asked for is normally an extra charge, but because they were running late that it was complimentary. ...gee thanks!
Upon opening the delivery bag to hand me my pizza and breadsticks, she realized that she had forgotten the breadsticks!
She told me she'd be right back and she never returned.
I tried calling the store, but no one answer.

AVOID AT ALL COSTS!

Helpful?Flag

Posted: 12/14/2010

Overall
Been good for me

Have had a few pizzas here. Counter help has been friendly and pizza is good.

Helpful?Flag
Updated: 6/24/2013
Overall
I am the girlfriend!!!

In this economy today, you would think people would be extra nice and do everything they can to keep a customer. Well not this place!!!! I have worked in the restaraunt/bar business for 16 years, and NEVER in my life have been treated/ or could treat anyone this way. Now when I say this way(I'm referring to the review before mine from cruzcontrol.) We are both well established 30 somethings, that may look a little young for our age, but still earn the right to be treated respectfully. When I have to drive back to establishment because I am displeased with your service, there should be apologies on top of apologies. As well as maybe suggesting something else they could get us, or why are we so displeased. But instead we get a cocky young 20 something who when asked is this how he runs his place of business, decides to turn into a five year old bully. I was appauled at his behavior. And as far as his guido looking co-worker threatening my boyfriend. All I can say is you better pray your business can hang on in these times and with that kinda service, cuz that's probably the only kind of job you can sustain. I never wish bad things on people, but if word of mouth is the black plague to a business, then GUIDO's better find a vaccine....QUICK!!!

Helpful?(1)Flag

Posted: 1/28/2009

Overall
i'd give it a negative 5 stars if i could

my first and only order from this place was in dec 08. after about 50 min waiting for a delivery i called back to speak to the supervisor, he acted annoyed by my complaint and hung up on me. the pizza finally arrived nearly an hour after i ordered it. the pizza was cold and looked like gag vomit that you get at spencer's gift. i called back and asked for the supervisors name and he would not identify himself. he hung up on me and my girlfriend as we attempted to get a refund on the pizza. he also gave us a fake name which i verified with the owner of the Guido's franchises. keep reading, it get's better. my girlfriend and i personally had to drive the pizza back to them to get our refund. i confronted the supervisor in person about his lack of customer service. we exchanged pleasantries and did like he did on the phone. he walked away behind the wall where he couldn't be seen. as we walked out the door one of the employees yells at me saying "get the F- out of here before i split your f'ing head". probably the worst experience with a restaurant in my 33 years on this planet. otherwise a pretty good pizza place. after all this i went to Primo's on Meadowbrook, this is the best pizza place i know of in novi

Helpful?Flag
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Guido's Premium Pizza of Novi

47964 Grand River AveNoviMI 48374

(248) 449-1111

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Guido's Premium Pizza of Novi

47964 Grand River AveNoviMI 48374

(248) 449-1111

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback