Service was great, and easily able to book the 15 passenger van that I needed. Only reason why I gave a 4 out of 5 was for the appearance and condition the van was in, after it was supposedly cleaned for us. The agent who gave us the van should have never given it to us like that, it obviously was not cleaned. However, the agent who checked us in compesated us for the inconvenience and didn't charge us for being late. Will definetly recommend and use Novi Enterprise again.
This review is for ENTERPRISE RENT-A-CAR @ 25100 NOVI Rd., NOVI, MI 48375" I have used this Novi location as well as it's "previous location" for approaching 6 years and am proud to say that I have always been more than satisfied. Outstanding job... Team Enterprise- Novi ! Frequency of use? 10 to 15 times "each" year. I know what I'm talking about.