Thanks! Click the link in the email sent to activate your account.
7400 Belair Rd, Nottingham, MD 21236
Provided by Citysearch
During pedicure, manicurist asked me if I wanted a salt scrub. Said I didn't really like salt rubbed on my legs, so she said she'd rub it on my feet and would rub ""mask"" stuff on my legs instead. I asked how much & she said $3. I said ok, as long as she could do a deep massage. She said, ""Ok, spa pedicure!"" and started slathering the stuff on. NEVER massaged at all, so I asked if she could put some pressure in it, and she said ""No"", I was like ""Ummm, why, does it hurt your hands or something?"" and she said yes. So much for a relaxing pedicure! I sat there fuming that she had charged me extra for something I didn't even want! Well, then when it was time to pay, she said what she did was actually TEN dollars more expensive!! I said NO WAY am I paying ten dollars for you slathering lotion on my legs! Had to talk to the manager who was even MORE rude saying the lady did NOT say what I know she said and that she did ""ALL THAT"" and needed to be paid $10 extra. I said sorry I'm not paying it, and she said I had to pay at least $5 extra. I was going to give a $5 tip anyway, but I was tired of arguing so I said ""You can charge me $5 extra, but she's getting no tip!"" That's the first time I haven't tipped in my LIFE. Not to mention the whole place is old & trashy! STAY AWAY FROM THIS PLACE!!!
Response Writing Tips:
When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.
When responding to a negative review, be professional, understand the customer's concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.
All responses must comply with the YP.com Terms of Service and Use.»Close
YP Mobile Page for L A Nails, Nottingham, MD