They have the most kind and thoughtful staff.. My wife and i were shopping for our son a Dallas Cowboy bean bag chair like 2 days before Christmas. We had seen them in there many times before but being so close to the holiday they seem to be sold out. So we just thought we would ask if they had any in the back. A man from the furniture department went and look for them. He came back and said he didn't see any but if he came across any he would have it anounced over the speakers. We continued to shop and about 45 minutes went by and we heard him say over the intercom, "Will the couple looking for the Cowboy bean bag please return to the furniture department." We really didn't think it was for us but we went anyway and sure enough the man from earlier was standing there with 2 Dallas Cowboy bean bag chairs. He told me that they had been stored high up and just almost out of sight but he saw them and immediately announced it over the intercom. He also got us 10% off becuase it was a little dirty from where it had been stored.... Anyway that is just one great example of how helpful and thoughtful the worker are at the specific Wal-mart....
2100 SE Loop 410San Antonio, TX 78220
The front end employees at this location are friendly and helpful enough, however the shelves in the haircare and cosmetics section are NEVER stocked! There are always huge gaps and damaged products laying around.
I went to the store and purchased one of the best blenders on the market today:NINJA "SAID TO RULE THE KITCHEN." Unfortunately just like any electronics can malfunction, it never turned on, called the store and Erenesto at the store picked up on first ring, and got the UPC code got me another one, and asked me to pick it up at the Customer Service Center. Great customer service!. I had gone to the Tyre center several times cause I get a leak in one of mine, they will drop everything they have at hand and will fix that Tyre FREE of charge more than three times now. Keep up the good work! Miriam Brown.
This store has excellent customer service but it NEVER FAILS when they mark the price down on an item it doesn't ring up at that price. I've been to Customer service every time I buy something marked down for a price change. It's such a hassle. Then they thank me for bringing it to their attention, I'm not an employee, I shouldn't have to do that.