This place is the definition of the word DUMP! Absolutely the worst laundromat I have ever been in my life and would never return nor recommend to anyone, including people I dislike. After surveying the layout and observing several dilapidated machines that clearly did not work, I placed my clothes in a machine that appeared to work only to catch the attention of some old male attendant with a turkey neck and pants pulled up to his ribs. He muttered something that I interpreted as meaning "that machine doesn't work". When I asked which machines do work, he turned around and I thought he was leading me to one that did. Instead, all he did was go chat with the one or two customers who already were doing their laundry in the working machines and pretended as if I didn't exist. Either these owners are too illiterate or too ignorant to place "out of order signs" on the broken machines since none exist and therefore choose to manage the process in this inexplicable manner. I left without dropping one quarter into this dump and went to a GREAT LAUNDROMAT on Joy just east of Haggerty. I would rate highland lakes laundromat at less than one star but this site won't permit it.