I am a repeat customer and have rented from enterprise many times before. I had a small issue this time and Dan completley took care of the problem instantly and followed up to make sure the issue was completley corrected. I have since rented another vehicle and was completley satisfied. I would always return to Enterprise as long as they continue to make me feel like I am their favorite customer. Thanks again to the store manager Dan. I rented my vehicle from the Northfield Ohio location 04/17/15.