How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
Thi i the econd car I have bought from Phil Long and prior to that I had purcha ed new car from two other dealer in Denver. Going forward I will only be doing bu ine with Phil Long Ford for any of my car purcha e . Fir t, let me ay that Jennifer Spiegel wa the be ...moret new car ale per on I have ever dealt with. She i hone t a the day i long and truly care about the cu tomer. I told her that what I wanted wa a good deal for me and a fair deal for Phil Long. And that i exactly what he delivered. Do your homework on Kelly Blue Book to know what the range are for the car you want to buy, and then be traightforward with Jennifer and he will be traightforward with you. I worked with Jennifer and the Internet Sale Manager, Eric Roberg and got ju t what we wanted--a good deal for u and a fair deal for the dealer. In addition, Kevin Shaughne y, who i the GM, i very cu tomer-focu ed. He ha a pa ion for elling Ford and a pa ion for treating hi cu tomer fairly. I had a mall hiccup in the tran action and wrote him a letter about it. He immediately jumped right in with an email to me aying he would look into it and that he wanted to make it right. Then he called me back on my cell phone and gave me two option --both of which were fair to me. When I went back to the dealer hip to get it re olved, he took me into hi office and brought in one of hi team member to get the matter right! Wow!!! That i cu tomer ervice at it be t. Kevin didn't delegate it; he took care of it him elf. Now, when you are buying a car, don't you want to know that you can count on the GM to have your back if there i a hiccup??? I can ay from per onal experience that the guy you ee on TV in the Phil Long ad who look like the ort of guy you can tru t when buying a car, i the guy you can truly tru t. Don't ju t take it from We Welker who can catch football better than me, take it from Tom Ryan. I wa not paid for thi endor ement for Phil Long!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I ju t know an hone t per on in the car bu ine when I ee one--I pent 6 year a a con umer and law reporter for a televi ion tation in St. Loui where I did many torie on the car bu ine !!! So I give you both a per onal and profe ional opinion on Phil Long and it management!!! It tart from the top, and Kevin Shaughe y i truly one of the be t in the bu ine !!! (And, be ure to a k for Jennifer Spiegle!!! Together they are a team you can tru t when buying a car.) view less
Unlimited Auto i on the ign out front, o I'm putting my review here, too, o you can find them :-) They ell great car and do great auto repair. SA Auto Repair i the be t auto mechanic in Denver. Over the year , I've taken my car to the dealer hip , and ...morea whole bunch of mechanic and auto hop with big ad in the Yellow Page . Sam and all the mechanic at SA Automotive Repair are the only one who are hone t and competent. They fixed a ho e on my truck the dealer hip aid wa a $1900 catalytic converter problem and charged me under a hundred buck with the oil change, too! When the tran mi ion went out in my Subaru, it wa ju t before Chri tma , and dealer hip and place were quoting me more than you can believe. SA Auto got me a new tran mi ion at the be t price of ten other hop , and I had my Subaru all fixed by Chri tma ! Be t part: They took the time to teach me about tran mi ion maintenance, fluid, and all the other thing a bu y mother of three need to know. And they potted a tail light bulb wa burned out. I'm impre ed! Ladie , if you've ever been ripped off by a mechanic, and we all have, get you and your car over to SA Automotive Repair. They're ju t ea t of I-25 on Evan . They ell car , too, and if you ee omething you like, you can tru t them that the car i in great hape and will give you reliable tran portation for year to come. I never write review but they de erve it. Finding an hone t mechanic i like winning the lottery, and I'm happy and grateful to hare with y'all! SA Auto Repair 4845 E Evan Ave Denver CO 80222 720 329-5656 P.S. Tell them the lady with three kid in the Subaru ent you. My kid ate all their candy and they were till really nice to me :-)view less
I can't ay more po itive thing about thi place. Eric (the mechanic/owner) i a fanta tic re ource--hone t, hardworking, deliver on time and on budget. I've dealt with many mechanic over the year before finding HTS--now I head traight here when I need anything car-re...morelated. A few thing I really value: 1. He will tell you what need to be done immediately, what can wait a few month , and what thing you'll need to think about 6+ month out. 2. He'll tell you how you can knock a few dollar off and give you an hone t recommendation-- ometime u ed part ave you money (and he'll ource them for you and get them delivered), ometime it' only a little more expen ive to ju t buy new. He'll tell you hi recommendation and then let you decide. 3. I call and he'll get me in a oon a po ible, u ually the next day. 4. After I drop my car off, he'll call/text (whatever work for me that day) and tell me what' happening and how much it' going to co t. Then I authorize the work and he make it happen. 5. Whenever I'm con idering buying a car, I alway take it to Eric and have him check it out fir t. He'll do a thorough in pection for a great price and help make ure that you're getting a good deal (or let you know if omeone' done hoddy work that will only end up co ting you money in the long run). Seriou ly, thi place ha diagno ed problem that other people gave me GIGANTIC quote for becau e they really don't know what' wrong. HTS ha aved me thou and of dollar and keep my car running mooth. I live in Lafayette/Boulder and it' worth the trip down to HTS.view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.