A co-worker ordered furniture and when the deliver people finally decided they could not get it up her steps, she was told to get a refund and they would put it back on the truck. They also took the furniture out of the delivery box and it was damaged - as well as her wall from them trying to get it up the steps. When the person from the store did arrive and the delivery guy changed his story - said he never told her she could get a refund. Now, she has damaged furniture that they will not deliver and damage to her wall. I certainly would not order from there, nor do I think anyone in our office would.