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North Royalton Animal Hospital & Paws at Play Resort

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Business Details

59

years

in Business

  1.  Serving the Community since 1957
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
Visit Facebook Page
Hours:

Regular Hours

SunClosed

General Info:

Our goal, when delivering healthcare, is to be a patient advocate alleviating suffering and improving the quality of life.  We are committed to excellent service and genuine concern for our clients and their animals.

Business History
AAHA Practice of the Year 2015
Services/Products:

North Royalton Animal Hospital and Paws at Play Resort offers the highest quality of veterinary medicine, a luxurious pet resort and doggie daycare located in North Royalton, Ohio. Our professional and courteous staff at North Royalton Animal Hospital and Paws at Play Resort & Daycare seek to provide the best possible medical care, surgical care and dental care for our highly-valued patients and their families.

Brands:
Interceptor, Trifexis
Payment method:
visa, discover, check, cash, financing available, insurance, mastercard, debit, all major credit cards, master card
Location:
We are conveniently located at 9027 Ridge Rd. in North Royalton, Ohio. Our easy access to I-71, I-80, I-480 and I-80 make us centrally located in southern Cuyahoga County. We are between Sprague and Route 82 across the street from Carrie Cerino's Restaurant.
Amenities:
Veterinary Services, Diagnostic services, Surgery, X-ray, Ultrasound, Dentals, Laser treatments, Lymes Disease screening, Preventative Medicine,  Dog and Cat Boarding, Doggie Daycare & Grooming
Accreditation:

AAHA

Associations:

Accreditation by AAHA means that we have passed a voluntary evaluation of more than 900 standards and that we are dedicated to upholding the highest standards of care for your pet!    The American Animal Hospital Association (AAHA), along with a group of veterinary experts, developed the AAHA Standards of Accreditation as benchmarks of excellence. The AAHA Accreditation Program helps veterinary hospitals incorporate these standards of quality care and procedures into their day-to-day practices, ultimately raising the level of care being provided to companion animals while also increasing loyalty among veterinary staff members. Being AAHA-accredited also provides a way for veterinary hospitals to show their commitment to excellence in their communities and to their clients.

We are members of the BBB, North Royalton Chamber of Commerce, Ohio Veterinary Medical Association and Cleveland Academy of Veterinary Medicine.

In addition, we were honored to be a recipient of the 2013 Angie's Lists Super Service Award.

AKA:

aka P. Adam Hechko, DVM, Inc.

Categories:
Animal Shelters, Kennels, Pet Boarding & Kennels, Pet Services, Veterinarian Emergency Services, Veterinary Clinics & Hospitals, Veterinarians
Other Information:

Parking: Lot

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Reviews

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Posted: 6/6/2015

Overall

The worst get ever they jack up prices and sell you stuff you don't need and then when it counts they can see my dog for 4 days there awards are worthless stay away if you want someone who will take care of the pet not there wallets

claimed iconBusiness Response06/12/2015

We do apologize about your experience. We are working to rectify the situation by adding more staff and a new doctor by July. Your opinion matters to us and we hope that you give us another chance. Our best interest is always your pet’s health. Please contact our medical director/owner, Adam Hechko, D.V.M. at (440)-237-7691.

This listing has been claimed by a business representative.
Helpful?Flag

Posted: 2/20/2015

Overall

I recently saw this review on line and felt compelled to share my own thoughts because yours differ from mine. I love North Royalton Animal Hospital and these are the reasons why. We have been taking our animals to North Royalton Animal Hospital for several years. When Dr. Hechko took over it was truly a blessing. Through the years our precious animals went through a few illnesses plus surgeries that saved their lives. Their hospital’s after care is immeasurable because they would continue to call us to make sure our pet was doing well. Dr. Hechko has a solid team with extraordinary doctors working with him and the staff perpetuates so much compassion plus they feel like family to us. We have gone to other animal hospitals, and we have found that North Royalton Animal Hospital is worthy of our time and expense. I did my homework and their pricing is quite competitive with other area hospitals. They treat us like family and are advanced in medical care because AAHA demands it. I researched AAHA at length and I can impart one thought, that is AAHA does not give awards unless it is earned!

Helpful?Flag

Posted: 2/8/2015

Overall

I needed a second opinion for my very sick cat. I chose North Royalton Animal Hospital because of its AAHA award. It was a mistake I now have to live with. My cat was suffering from a persistent sinus infection and complete loss of appetite. He is gone now, having been finally diagnosed with advanced cancer by another veterinarian. The treating vet at N. Royalton misdiagnosed him and suggested a very expensive x-ray of the wrong part of his body based on that misdiagnosis. She prescribed an antibiotic that made him vomit (a common side-effect) followed by another antibiotic that he had already been given for a month without results. These medications were liquids that made him gag and only added to his suffering. The only medication that gave him any comfort was the Prednisone that I requested. (This clinic is very focused on protecting its interests against lawsuits and I had to sign a release to get it.) In addition, there were delays in callbacks that resulted in delays in obtaining his medications. Had they been of any benefit, the benefit would have been too long in coming. When an animal is seriously ill, it takes more than expensive and often inconclusive tests to diagnose the illness. It takes an ability to carefully weigh all the data and think beyond the commonplace. Sadly, the treating veterinarian at N. Royalton was unable to do this for my poor cat and his death was needlessly prolonged. I had him put to sleep as soon as the next veterinarian found his widespread cancer by ultrasound and a whole body x-ray. My choice of North Royalton Veterinary clinic was a costly one. The charges were extremely high, but the bigger cost was to my poor cat, who did not deserve to go through all that he went through. I regret my choice of this animal hospital every day,

claimed iconBusiness Response06/19/2015

We do apologize about your experience. Due to client/patient confidentiality laws we are unable to discuss this medical case in a public forum. We highly encourage you to contact us to discuss/examine this case on a one-on-one basis with our medical director so we may assess your pet’s medical record and review this case in further detail. Our medical director/owner, Adam Hechko, D.V.M, can be reached at (440) 237-7691.

This listing has been claimed by a business representative.
Helpful?Flag

Posted: 1/14/2014

Overall

I boarded my maltese/bichon mix puppy, Balto, at NRAH this past weekend. I could not have been more thrilled with the entire experience! The staff was wonderful and the facility was spotless. They even played soothing music throughout :) I loved the pictures they gave me of Balto having bath and play time. A great experience through and through. And I don't have to say any of this!

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Updated: 1/14/2014
Overall

Our two dogs have been seeing Dr Hechko since they were 6 weeks old and this month they will be 3 years old. My dogs and I walk in the woods almost everyday. Both dogs had lacerations of their paws at one time or another.( The dangers of running in the woods). Dr Roach saw Jade on an emergency basis and Jade had the best care possible. Ruby just cut her foot the other day and I took her in to The North Royalton Animal Hospital for emergency care. Dr Hechko was there even though it was his day off, he stayed and took care of Ruby. Both doctors are very dedicated and compassionate to their patients and their humans. We are very thankful to be patients of Dr Hechko.

Helpful?(1)Flag
MelbaSko

Posted: 6/21/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

These are the best people you could ever wish for to help you care for your pets. We just love everyone at North Royalton Animal Hospital.

Helpful?Flag
SuTorm

Posted: 6/5/2012

Provided by Citysearch - 
Overall
I have been taking my dog for several

I have been taking my dog for several years and now my puppy. My older dog has horrible skin allergies and is always at the doctor. Dr. Hechko and staff are always very loving to me and my animals when I have a concern. They get us in right away whenever I call and follow up consistently with phone calls home. I am there a lot and pay a lot and I appreciate the wonderful care and consideration they give me and my animals...

Helpful?Flag
Nuzumc

Posted: 5/24/2012

Provided by Citysearch - 
Overall
Dr. Adam Hechko is very dedicated to

Dr. Adam Hechko is very dedicated to animal healthcare and also to the pet owners. He has remodeled the whole animal hospital and it certainly feels like a warm environment where all are welcome. Furthermore, Dr. Hechko just threw the community a Pet Carnival that was a lot of fun for those pet lovers! I can not recommend this clinic enough!!!!!

Helpful?Flag
ShawShel

Posted: 5/24/2012

Provided by Citysearch - 
Overall
Thank you so much for all you did to

Thank you so much for all you did to help TJ! I have never met a veterinary staff with so much compassion and care for their patients and the family. The gift of TJ's paw print was so amazing! Because of that, I will always feel I have him with me. TJ loved all of you guys and he never showed fear to come to see you. That was very rare! Thank you for everything. We are truly grateful for all you did.

Helpful?Flag
HHart15

Posted: 5/15/2012

Provided by Citysearch - 
Overall
Loved the individual attention

I have been bringing my pet to Dr, Hechko for about 3 years and wanted to share my latest experience at the ofice. While i was waiting for my cat to be seen someone came in carrying a big dog that appeared to be in severe distress. I was amazed at the way the receptionist and staff rushed them into the back for emergency care then appologized to me that it would me just a slightly longer wait for my appointment. I could tell that the Dr and staff were genuinly worried about the dog's condition and doing everything they could to help. The Dr. then turned all of his attention to my kitty as if she were the only patient he had to worry about that day. I loved the individual attention and care he showed and i will never go anywhere else!

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North Royalton Animal Hospital & Paws at Play Resort

9027 Ridge RdNorth RoyaltonOH 44133

(440) 237-7691

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North Royalton Animal Hospital & Paws at Play Resort

9027 Ridge RdNorth RoyaltonOH 44133

(440) 237-7691

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