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Images Bridal & Formal Wear Inc

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Bridal Shops, Bridal Gown Preservation, Women's Clothing

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The best bridal shop ever!

I loved Images bridal. They went the extra mile to accommodate my last minute wedding. I know it takes months for a dress to come in but the owner bent over backwards to get me my dress on time. I am kinda in between sizes so she also altered my dress to fit like a glove. I love you guys. Everyone was so pleasant and accommodating. I LOOKED LIKE A PRINCESS LOVE YOU IMAGES

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Terrible Customer Service

All brides-to-be, do yourself a favor and stay far away from Images Bridal. My daughter had a 12:00 appointment to try on bridal gowns. Upon arriving, we were not greeted by anyone and after about 10 minutes, I finally approached a salesperson to tell her why we were there. At that time a young woman walked us to the back of the shop and told us to start looking through the racks to see if we liked anything. I th... view more

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I ordered my dress for wedding I am in only to have it come in and NOT FIT AT ALL! In fact, none of the girls dresses fit. The lady tried to tell me the dress fit, but the mother of the bride was so mortified, she said the priest was going to walk down the isle next to me with a cloth to cover me up because I was busting at the seams (and I'm not a curvy girl). They were very rude about the whole thing, tried to b... view more

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Great selection, excellent customer service and extremely accommodating

Both of my sisters got their wedding gowns at Images, so that's the first place I headed when I needed one. The difference is that I had less than two months left before my wedding - in theory, this should have limited my selection. But the owner and her daughter were incredibly helpful - they called to find out how quickly they could get each of the dresses I was interested in, and within an hour, I had chosen an o... view more

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Bent over backwards

I have had more than one visit to Images. My first visit was in the early 90's and they did the alterations on my dress. I was so happy with the way the dress turned out that in 2006 I made my second visit for my bridal gown. I order a dress and changed and added items from the original design. When the dress came in, it was not what I had order. Everyone was more than helpful. They took the zipper and buttons ... view more

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angelba dawn5

i was thrilled with my experience at Images Bridal. The bad experience above must have been the girl that came into the shop when i was there with her two very young kids and bags of McDonalds. She let the kids run the store with their greasy hands on all the gowns while she tried on her bridesmaid gown that was gorgeous, but she had an aweful figure. The owner was forced to reprimand the kids, and tried all she c... view more

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If you want a BAD bridal shop experince by all means do go to this store.

If the seamstress is infact the owner, she has NO CUSTOMER SERVICE SKILLS at all. She should learn how to talk to her customers.\r She does not admit to anyone in her establishment ever making a mistake, they are all ""perfect"". If they are then why were measurements taken wrong? People are human and DO make mistakes. Admit to that much.\r Never once said I AM SORRY lets see what we can do.\r Seamstress is very r... view more

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Images Bridal & Formal Wear Inc

11277 State RdNorth RoyaltonOH 44133

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11277 State RdNorth RoyaltonOH 44133

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