Just got our second pizza from Zio's. They are very good - this from someone who normally makes his own. The first time was on opening night and we ate in. We noted the service needed some work but figured it would work it self out over time. This time I went to get it to take home. After ordering I waited for it to be made and after at least 30 minutes discovered that there were 2 pizzas sitting on top of the oven - one for me and one for another customer who was also waiting in the store. I had not left the store nor had the other customer, but no one bothered to give us our pizza, until we pointed them out. Also, I thought I would have a bowl of soup while I was waiting. It was excellent on opening night - so good I guess they ran out. I was told they wouldn't have any more until next week. Really ?? The pizza was good and I hope they can get their service issues figured out so that everyone can enjoy it, but without improvement in that area people are not going to go back a second time, Not sure our third visit will be any time soon.