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Blue Cross Pet Hospital

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Business Details



in Business

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General Info:
Founded in 1949, Blue Cross Pet Hospital is a full-service animal hospital providing medical, surgical and dental veterinary care to the patients. Based in North Hollywood, Calif., the hospital offers emergency veterinary services to the North Hollywood animal community. It offers an array of services for the dogs and cats. Blue Cross Pet Hospital offers discounted services to senior citizens and local area rescue groups. The clinic has facilities, such as in-house pharmacy, laboratory, radiology facilities and intensive care units (ICU) for pet's medical care. The Pet Stop located next door to the hospital offers veterinarian approved pet supplies, prescription diets, bathing and grooming services for all breeds of dogs and cats.
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Payment method:
all major credit cards, amex, diners club, discover, master card, visa
South Valley, Mid-Town North Hollywood
Veterinary Clinics & Hospitals, Veterinarians, Veterinarian Emergency Services, Veterinary Specialty Services, Pet Services, Pet Boarding & Kennels, Kennels, Pet Grooming, Pet Specialty Services, Veterinary Labs
Other Information:

Parking: Free lot, On-street: free, On-street: metered

Price Range : Average

Specialties: Avian, Internal Medicine, Oncology, Birds, Dentistry, Gastroenterology

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We've taken our dog here for about two years. They did a neuter and several check ups etc. I also get my dog groomed there. Overall good service, but they can be very pricey. Recently needed a refill on my dog's prescription (standard worm preventative) and they wouldn't do it without an expensive office visit. After all I've spent here you'd think they just do the refill (I was getting it online) but no, they want their money. So yeah...good service, but they're also a little overpriced.



I just brought my dog in for a sudden swollen chin, which I thought might have been from either a bug bite, an infection, or swollen lymph node. They had a quick look at him, maybe 3 minutes tops, and asked if had gotten into anything. Since the answer was no, they just assumed it was due to a slightly loose tooth he had. They prescribed two anti-imflammatory medicines and then said to hang tight while they went and got me an estimate. An estimate? This wasn't a surgery procedure, it was just for a couple prescriptions. I suddenly had that chill run down my back knowing I was about to get ripped off.

I wait 20 minutes in the room before finally peeking my head out and asking what was the delay, ten seconds later they had the "estimate" printed out, like they had forgotten I was even in there.

$57 for the visit. Fine, whatever. But the two meds totaled $90. Argh, annoying. Whatever, I paid.

But then, while waiting for prescription in the waiting room, I Google the meds to find they are sold online at prices about 3x cheaper. At tons of online stores AND even Walmart. I ask about getting a price decrease and they say they do, do price matching to "stay competitive" but the owner wasn't there and to call Monday if I wanted to talk to him. Of course, I call Monday, give them a bunch of sites where it is much, much cheaper. They call back later to say the owner "declined" to price match stating that you never know what you are getting with these online sites and that they are wholesaling them too cheap. Fine, forget the online sites, look at WALMART, they aren't some overseas business and they have the same prices too. No luck.

I had someone I know that works at a rescue go check what their vet buys Clovamox drops (one of the drugs in question) and they said their cost for it was only $10! Nice 4x markup Blue Cross.

Other vets nearby offer free first visits as well, so I'd keep looking and avoid this place. The vet looking over my pet for 3 minutes and having no real diagnosis ran me about $150 out the door.

I never realized these places ALSO make their money on medicine markups, which I find pretty shady.

And this 15ml bottle that I paid for, seems to only be half-full, just enough to cover their 7 days, 1ml a day prescription.

I'd definitely try somewhere else.



Provided by Citysearch - 
Five Stars to Blue Cross

5 stars to Blue Cross Pet Hospital! They have been our personal vet for over 15 years and the last 7 we have been a kitten rescue and have come to REALLY get to know them. If you want the best in care for your pet, Blue Cross is the place to go. The doctors are highly skilled and care about the animals. They approach a sick patient with gentleness but firm professional skill. The vet techs are better than some vets I've met and the office staff are helpful and courteous. I've watched them handled the sometimes extremely difficult owners with patience and empathy. \n\nThe Doctors have helped us save hundreds of sick cats and kittens in the years we've been rescuing; getting into their books for procedures that are not the everyday norm and helping us take care of these rescues when others have given up and told us there was no hope. \n\nThey have been compassionate when we had to put down a kitten or cat and have rejoiced with us when those that were at death's door have survived. We know our babes are in the best hands possible at Blue Cross. That is why we take them there and why we recommend them to all who adopt from us.\n\nThank you, Blue Cross. You are the best.



Provided by Citysearch - 
They abused a child and his puppy - STAY AWAY!

When a 10 year old boy brought in his parvo puppy for treatment, they tried to charge him and his family close to $1000 - they would not even look at the puppy or start treatment without hundreds of dollars up front. When we explained we did not have that much, the cruelty got worse and worse.\n\nThe boy went outside with a sign to try and get passersby to donate money to the puppy's cause. When the vets and their staff saw this, they flew into a rage and screamed abuse - insluding foul langauge at the boy and the rest of us. \n\nWev asked why this was not ok, and they would not tell us. I guess they were upset because the fact that they wont help a needy puppy or a family makes them look bad, and they didn't want the public to know their little secret. \n\nThey could not have been ruder, colder, or crueler to the puppy or to us.\n\nThey have vets and staff that do not take proper care of the animals behind the scenes. So do not board or leave your animals overnight because God only knows what will happen.\n\nThe clinic is often filthy in the back, and they will OVERCHARGE YOU FOR EVERYTHING! This is NOT necessary because I have now been to MANY wonderful vets who will give you first class care, with great customer service, compassion, and still give you a fair price.\n\nThey also dont want to answer questions and get angry quickly.\n\n


Great Doctors!! Great Staff!!!

I have been taking my pets to Blue Cross Pet Hospital for over ten years. They have seen all of my pets for a variety of reasons: regular check ups, shots, etc. A few weeks ago, my dog, Bubba, got out of our yard and was hit by a car. We immediately went to Blue Cross. Even though it was a Sunday, they were open, and gave our dog the best care. They even stayed late to make sure Bubba was ok. Dr. Jones and her staff took so much time with us, answering all of our questions, calming us down, but most of all, they took EXCELLENT care of our beloved Bubba. I am happy to say that Bubba is on the mend and back to his old self. Thank you Dr. Jones and the whole Blue Cross Pet Hospital staff!!



Provided by Citysearch - 
Super staff! Your pet will be very well treated here!

My kitty received excellent care; came home in a very ""zen"" mood. Wonderful people that love animals.

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Blue Cross Pet Hospital

5505 Tujunga AveNorth HollywoodCA 91601

(818) 824-5563

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Blue Cross Pet Hospital

5505 Tujunga AveNorth HollywoodCA 91601

(818) 824-5563

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