I've bought a Toyota Prius a few weeks back from S&R Motors in Hayward, I've had one of the best experiences of buying a car at this used car dealership, their manager's comes with lots of experience, he is very honest, took his time and answered all my questions, I've almost got into a fist fight at a few other dealership, a few franchise dealers in San Jose and a few pre-owned dealers in Dublin. I've got a great car at a great price, I'm a USAA member and S&R Motors is a USAA certified dealer, offered me upfront member discount pricing, and also got a USAA member discount rate since I've bought a car from S&R motors. Factors that I've liked through this purchase: Upfront great pricing based on the market (I've found their prices to be cheaper than LA dealers), Quality Cars, Great customer service, very friendly environment, and fast service!!! They've finished up my paper works in 15 minutes which compared to my last Toyota that I've purchased at Capitol Toyota, they've beat them by 3 hours. Thank you guys for taking care of us and for being so welcoming. We recommend S&R Motors to any car buyers out there, and we are planning to come back a few years down the road ourselves. I've just picked up my plates from S&R Motors, they've put my plates on for me and gave me a free car wash as well! Can't say enough about what excellent customer service they have provided for me!
Suzuki decided to issue two recalls (master brake cylinder and rectifier) last year and being the lazy bum I am, I finally got around to finding a shop to do the work (alarmingly fading front brakes helped to remind me). Called around the peninsula and found a dealer in San Mateo that straight up told me they didn't want any more work but couldn't refuse me... fat chance in hell I was going to take my bike in there. Gave Eastbay motorsports a call and Josh took my VIN over the phone and scheduled me to drop off my bike on a Friday, easy professional service so far. Coasted in after work on Friday, Patrick and Josh at the service desk got me set up and called in to check for the parts. Estimated a Sat pick up if they had everything. Unfortunately they didnt, that is until Ryan happened to remember having one last rectifier on the back of a shelf. Ryan then offered to get the work banged out on my gixxer in a hour so I didn't have to sweat bullets walking in my leathers to the Bart station. Talk about quick service! Beyond my expectations. Also, Patrick has a sweet tooth so don't be surprised if he offers you a cookie out of his stash. Will be back for future services, probably some tires next now that I have working brakes to hit highway 9 with.
I just have to say that we bought a Spyder on Sat everything was going well until today. My husband was gettig use to it so he could drive it to work for mileage factor and he wanted a toy. We couldn't drive it home so the owner (Phil) and Tyler brought it to our house. Dennis drove it all dayy on Sunday geting use to it and then he went out on MOnday iand it wouldn' start at all. I called Calle (the Finance Manager) at home and she got right on it. Within minutes we had Phil, Sean and someone else calling us. Calle is the one that made all the call all day and by early afternoon we had Sean here and he got it going for us. It had a blown fuze. I just cain't thank them all enough to take their time out of a Holiday weekend and help us like they did. Calle, I thank you so much and Phil, and Sean. It was an toghter team and they made it happen. e are now happy very happy. Dennis can drive it to work tommorrow and I would recommend anyone to this dealership. They did over and above to us very happy and to be able to do what we st out to do when we bought it. Thank you to all of you and Carre, you are a sweetheart for getting on it and making calls to make sure we were taken care of. Cain't thank you enough!!!!!!!!!!!! Forever customers