The staff is nice, but they most of time screwed up the reservation, i called to confirm a day in advance, most of the time when i got there, they are not ready for my pick up, most of times they don't have cars in the lot, they are not very serious commit to the reservation, seems like you depend on your luck, i go to this place since it is close to where i live. The staff need more training and take reservation seriously, i have rent car from this branch many times, any way, they manage to get me a car, even the car is not what i prefer, but i can't just walk out sine i made travel commitment. The staff at this branch need more training on making the reservation go smooth as all customers expect this.
This experience was wonderful. We showed up to the airport with a reservation with another rental company and they (the other company) were extremely rude and raised their voice to us. So we cancelled with them and went to the next counter, Enterprise. There prices were cheaper and the customer service was excellent! We were able to select our car in the parking lot from a choice of about 10. Returning the car was simple and took only 20 seconds! I will use Enterprise from now on...highly recommended!
Best car buying experience I have ever had! Mitch worked with me to find the exact car with all the features I wanted for almost $6000 under the bluebook value. I love the fact that all the cars they sell are certified preowned cars and come with an extra warranty. This was the easiest car purchase ever, and I love the no haggle pricing! Love my car and will purchase all my future cars through Enterprise Car Sales!