The most important aspect of a company to me is customer service, and Charleston Powersports has it. Everyone was very friendly, not pushy, and more than willing to answer any questions that I had. When I first called their I thought that I was going to rushed over the phone, but I was pleasantly surprised to find just the opposite. The only snag I had was that I was told I would receive a notification via email when my parts came in which I did not. I did give my email address and number to the person on the phone but it somehow did not get recorded. I called a couple times to check and see if my parts were in, and each time I was answered with a friendly voice. When I did go to pick up my parts, which were received in a very timely fashion, I was asked again for my information which I gave. I was also granted an apology for the miscommunication. I received an email from Charleston Powersports after my purchase thanking me for my business. As a manager of a large operation myself, my professional opinion would suggest that Charleston Powersports is a very well managed facility. I will definitely be returning with all of my future business, and I will most definitely refer them to any friend of mine. Well done guys!!
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I enjoyed dealing with charleston powersports great prices great staff I refer all my friends to them I worked with Ashley and hope when I,return,to buy from charleston powersports I deal with with Ashley again he was great guy deal with I told him what I was looking,for and,he took time and,listens to me,sold me,exactly what I needed didn't try to sell me,what I didn't need like most powersports dealer would he seemed to,care more about what would make,me,happy then,what would be more,profitable for him which just ment he earned my future business so if ya looking,to buy a boat or jet ski atv utv or motorcycle I say go talk to Ashley. Or one,of,the. Other sale member I enjoyed myself and,love my New atv
This group is "SUPER".... My wife and I decided to sell the Yamaha motorcycle '07 V-Star and buy a jet ski for the kids. The 1st time there we were on a fact finding mission, (no sales pressure at this store). The salesman listened to what we wanted and then showed several that were in our price range. The 2nd time I had my trade with me and they looked over my motorcycle and told me that they were sure we could make a deal. We went back a week later and made the deal. It all went so smooth. We love our new Seadoo GTX. The service there is "Right On". Thanks Guys!