My daughter's key was locked in her Toyota Prius last week (week of May 11-15, 2009). I called Hawks Services, who also provide locksmith services. Since I live in Columbia, SC, and my daughter lives in downtown Charleston, much of our exchange was done over cell phones. When Hawk Services and my daughter arrived at the location, to everyone's horror, her car was gone. Apparently, the tags had been removed and someone at the apartment complex had reported my daughter's car as an abandoned vehicle. David at Hawk's Towing went the extra mile to contact the Charleston Police Department, and by using the VIN, located where the car had been towed, took charge, and negotiated everything to ensure that not only did my daughter receive her car, but he was able to retrieve the only existing key from the inside. He also explained in great detail what happens once a car is towed by the city and time constraints, costs, etc. Also, Hawk Services takes credit and debit card payments over the phone. David @ Hawk Services was instrumental in walking novices like ourselves through the process, and they are reasonably priced.
1676 Seignious DrCharleston, SC 29407
From Business: Minor Engine Repair and maintainace. Service alternators,starters,cv joints, oil and filter changes,transmission filters,install batteries,run diagnostics,tune up, …
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Outstanding!!!! After spending 20 minutes on the phone with Pep Boys Towing with no solution in sight, I hung up and called Hawk. The manager ( I assume) answered and and gave me a price quote that was considerably less than the prior two companies I had spoken to, and was able to send a truck right away. The Driver of the truck was the reason I'm writing this review. He was able to drop my Ford E250 in a narrow driveway with a 21 foot flatbed Tow Truck. I gave him a 10 buck tip just for the entertainment. Will recommend this company to ANYONE and will be seeing them again. Thanks Hawk!!!!
After locking my keys in my car, I called 2 or 3 different locksmith and wrecker services who refused to come before I came across David Ferrara at Hawk Services. He was at my location within 5 minutes on a Friday night at 8:30. He got me and my girlfriend on our way quick and easy. Plus you cannot beat his price. After the experience we had tonight, David is the first call I'm going to make next time I lock my keys in my car or if I need to be towed. It is good to know there are still great local businesses like this out here in today's society.