Always helpful and always there. We have been buying from A Buy for years. They have ALWAYS had the lowest prices, and deliver when promised. It is simple you call them up, and pay when they deliver the oil. We have had OTHER area oil companies that ask you to sign your life away, commit to contracts for service and charge more per gallon anyway and on top of it have an attitude! The people at A Buy are friendly (even the oil delivery guy!) and courteous. One time when we ran out of oil the A Buy delivery guy went down to the basement and restarted the burner and bled the lines for free and would not even take a tip! That happened before with a different company and THAT guy charged us $75! So go with A Buy if you want to get friendly service at the best price. I swear I really am a customer and why wouldn't I be!