I came in one day recently, and there was only one person up front doing both drive thru and front counter. It was just a little after noon, but not terribly busy. The lady seemed a bit busy and a bit flustered, understandably. It seemed as if she could have used some help. She took the order of the person before me, and an order for the drive thru came up. She had already told me she would be with me in a minute, but seemed unsure if she should really let me wait while she handed out the order or go ahead and take my order. A young man from the back seemed irritated with her that she wasn't handing out the order, and came up front and (somewhat irately) helped her catch up. I assume he was a supervisor or something. When he came up to help her, she took my order. When my order came up, he called my number but tried to hand it to someone else at the counter. I had already put my purse at a table, and didn't quite hear the number he called out, and when I saw he was handing it to someone else, thought it was that person's order. When the other customer didn't take it, the young man called the number again, very quickly and not very loud, but I realized it was my order. The food was fresh and good.
Your review doesn't really make much sense... Sorry to be "grammar police", but sh*t, don't write reviews if you can't make any d*mned sense! Any ways.... T-Bueno is great. And even the 12th ave location has NEVER screwed our order up, and we go there about three times per week. They're very fast and friendly. Food is sooooo much better than T-Bell. And the salsa bar is an awesome added bonus. Muchacos, Mexi dips & Chips, and the new Empanadas are some of our faves! Try the Bueno... You won't be disappointed!
It's Church's chicken so of course it's good, but this place has the worst service. It takes them forever to complete even the simplest orders, even when there is no other customers. They've also "run out" of legs a lot (in other words are too lazy to make more)