Star Skate is a Nightmare!!!
I paid more than $200 to have a birthday party at Star Skate and the only thing we got was a room, and a watered down pitcher of lemonade! We were supposed to get gift bags for 10 children that included one free admission for skating at a later time and not ONE child received a gift bag! The package was to include two pitchers of drinks for the children and were supposed to be unlimited and we only got one that was watered down when we got there and never filled up! They told me I didn't need to bring silverware plates etc because it was included and my daughter could pick the color of the party decorations and we didn't ANYTHING!!! The list goes on and on and on too many things to list in the small space for this review but when I called to speak with a manager on a Monday to voice my disappointment I was told I would be refunded and all I needed to do was email the owners a copy of my receipts, when I called back I was told they weren't mailing me my money they were going to review security cameras because their employees told them I was lying. Thesee people will charge you money for nothing and will make you feel terrible if you attempt to get your money back. I paid in full 3 full days before the party and paid and additional amount for pizza the day of the party and literally got nothing in return. Do not waste your time on having a birthday party for your child at star skate, you will get nothing but ripped off and a whole lot of disappointed children in return!!! Go somewhere else! !!!