Strange place. Always messing with the mailbox lid (some secret code?) and has doors locked while your inside. Creepy. Even when you arrive the doors are always locked during business hours. Open sign turns on and off at various times of the day. Has heavily covered black windows. Also has a peep hole so Mac can see who it is before he opens door. Advertises that they will work with you on medication. Drugs??? What is REALLY happening here??Share Review
Serenity Massage Body & Beauty
If there was an option for "awful-horrible" I would rate it that. I went in for my massage today (the one I had to call Wimgo to have them call him to make him call me back after I left three messages). I should have taken that as a hint and decided to just have them refund my money. So here is my experience. I go in for my massage, it is at least 80 degrees with no ventilation and a dirty lobby. I am greeted by a guy in a black wife beater and athletic pants. Immedietly cree...view moreped out by the fact there are num-chucks (sp???) behind the counter hanging on the wall. Why do you need those I thought. Well, as I am about to turn around and walk out a lady comes out of the back, and said she fell asleep. I am assuming at this point that she just got done with a massage. This makes me feel better.... another women in this place.... she is put together, maybe this is not all bad. I even text my b/f and told him I had the creeps about the place. I go back to the "ocean room" with my therapist (who is also the owner) Mac. - the name makes me want to gag! He gives me intructions to lay down - all the normal massage stuff. I do this and he comes back. (this is where it gets really bad- excuse my bluntness, but I feel this needs to be said)- During the massage Mac decides that he should rub his junk on my hands. At first I thought, OK, maybe that is just his stomach and he is leaning over me. I am still being nieve at this point I guess. Surely this cant be happening. Well, as I am laying down on my stomach this means my hands are at my sides, palms up. Well, the kept placing his privates on my hand.. I would try to adjust to move my hand and he would find another way to get it back there. At this point I am still thinking... is this really happening? He made no attempt to use the sheets and so I am basically just laying there, exposed as he is "massaging" me- if you want to even call it that. It was basically- like other reviews noted... a back rub from a high school boyfriend. Awful... the worst I have ever had. Well, then he has me turn over to my stomach. This is when I knew it was no mistake what he was doing.... now I am hands by my sides, palms up and he just places it in my hand!! I of course, move my hand again... I just wanted it to be over. As I went to leave, I notice the girl from earlier is lounging in the lobby watching TV. I could not have run faster to get out of there. I URGE you, do not go there! I am going to do everything I can to get the word out about this place!view lessShare Review
I had the same experience as lilazgirl and another girl who posted on down. The guy's privates were rubbing my hand the whole time which I kept trying to non-chalantly move away. He massaged around my underwear too close for comfort. The sheets smelled like cat pee. I felt so uncomfortable that I left the appt an HOUR early. The whole thing felt very unprofessional and now that I've read other reviews about his junk being an issue I don't feel so crazy about thinking that at my appt. t...view moreotally creeped out.view lessShare Review
I would not recommend anybody to ever go here! I've had dozens of massages across the metro in the past and this place was totally different from what I've ever experienced. When you walk through the door, the first thing you smell is cigarettes. My massage therapist Mac (owner of the spa) was at the front desk to greet me. He didn't have me fill out any paperwork whatsoever which I thought strange because usually they have you fill something out to see what areas you're sore and any h...view moreealth conditions. My massage experience with Mac was HORRIBLE!! Never in my life have I felt so violated! First the sheet was super thin and he would purposely massage you in positions where the sheet would fall down and expose too much of ya. More than once I would have to pull the sheet up to cover myself because he 'accidentally' would make it slip. And throughout the massage his junk kept rubbing against my hand through the sheet!! Very very unprofessional!! Don't ever go here ladies and don't buy any groupons from this place.view lessShare Review
Don't bother with this place. I bought a livingsocial voucher for one massage, and have never been able to get in contact with them to make an appointment. Over a dozen calls and voicemails, and several emails as well.
In addition, I spoke to livingsocial and they said they could not issue me a refund (outside of refund period) and that they had no way of contacting Serenity themselves.
After reading these reviews it looks like I'll be sticking to Groupon from now on!
Could not b...view moreelive the level of unprofessionalism displayed by both organizations. Very dissappointed.view less
Don't bother!! You will need two messages just to get over the frustrations of trying to get in touch with this facility. I have tried calling this establishement several times only to get an answering machine. I have left several messages and still I haven't received a call back. I bought a voucher off of LivingSocial but will do my research next time before purchasing. I have asked for a refund. One star is generous in my opion.Share Review
LOVED IT!!! Totally the best massage I've ever had! I can't wait for the videos to come out, because if there's anyone I'd want to get a lesson on how to do a massage, it's here! Thank you so much for getting me in so quickly. Sorry I was a little mad about the initial wait for my call back, but it was worth it! You keep on doing what you do. Thank you!Share Review