I love Kay and Jared, I find it funny that all the terms and conditions are on the paper work yet people feel the need to complain. I have never had a problem with Kay , this is probably because I can read, and know what is or is not actually covered PRIOR to my purchase. NO COMPANY WILL SIZE A BRACELET FOR FREE!!! No COMPANY WILL REPLACE YOUR CENTER STONE FOR FREE, NEWS FLASH*** And for all the people who like to blame their sales man/woman, did they make the jewelry? do they own the company? do you see them mine the stones or the gold? OH IS IT NO TO ALL THOSE QUESTIONS??? WOW so it has not one thing to do with your sales person if your fat hand spread the gold so much your stones popped out!!! Kay is a great store, I have bought my girlfriend so much stuff from here, no one has ever been rude or nasty. And again I know how to read so I know what is or is not actually covered under each purchase, and Kay has always always covered anything they should have if I had an issue. In fact they even covered something that was not covered after they called to see if it would be and were told it wasn't . That is probably actually the case with these as well but people want to complain and cry about stuff just because they can. In short BUY ALL YOUR JEWELRY FROM KAY AT SOONER , ZALES there is pretty cool too
Katherine and John Brockhaus are so wonderful! They helped me after my Mother's passing to redesign her wedding ring into a right hand ring for me! Very unique, and so special as it was created with the diamonds and gold from her ring. I get compliments every time I wear it! There is so much to see and fall in love with at Brockhaus Jewelry! Truly something for anyone from sterling on a budget - to over the top spectacular. I have purchased several items from the Brockhaus family and wouldn't dare shop for jewelry anywhere else!
Everytime I have visited Brockhaus they have treated me like family. The staff always greets me with a smile. I have unfortunatly been married before and wanted to do something with my old ring. When I took it to Brockhaus they helped me make my old ring into something beatuiful. The price was GREAT and I am so happy with my new earrings. Thank you to the staff for making me feel welcome and appreciated. We will be back. PS I love your new collegiate line as well. Can't wait for football season to show it off!!