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Portalliance Federal Credit Union


Today:9:00 am - 5:00 pm

Drive Thru Hours:9:00 am - 5:00 pm

5670 Raby Rd

NorfolkVA 23502

(757) 461-1796

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Business Details



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Regular Hours

Drive Thru Hours

Mon - Tue9:00 am - 5:00 pm
Wed10:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 6:00 pm
Sat9:00 am - 1:00 pm

General Info:

Welcome to PortAlliance Federal Credit Union, your credit union. We have proudly served the financial needs of our members since our charter was signed in 1958. Call on us for all of your financial needs, 757-461-1796 or 1-800-335-1796.

Our Mission: PortAlliance Federal Credit Union is a member owned, friendly provider of progressive, convenient, affordable financial services. We will promote thrift and fiscal responsibility for our members and our credit union. Improving the quality of life for our members is the measure of our success.

What is a credit union?

Credit Unions are not-for-profit financial cooperatives serving members who share something in common: employment, association membership, or residence in a particular geographic area.What does that mean in English? A cooperative is a business like any other business, but it belongs to the people who use it and operates only for the benefit of its members. Credit unions are owned by the people who use them, and their stated purpose is to serve their members, not to make a profit. A credit union is a safe place to save and borrow at reasonable rates.In essence, members pool their money to make loans to one another. Because they're not for profit, they can offer member’s things like higher dividends on savings and lower interest rates on loans. Credit unions are democratically owned and controlled institutions based on "people helping people" principles. Credit union boards of directors are elected by members; each member has an equal vote, regardless of how much he or she has on deposit. Only members may serve as directors, and directors serve without compensation. Credit Unions have no outside stockholders, so after reserves are set aside, earnings are returned to members in the form of higher dividends on savings, lower loan rates and lower cost services.

Become a Member!

Once you join PortAlliance Federal Credit Union, you can remain a member for life, even if you change jobs or move away. That way, you as well as your family members can continue to enjoy the benefits of credit union membership.

Anyone who lives, works, worships, or goes to school in Norfolk, Virginia Beach, Chesapeake, Portsmouth, Suffolk, Franklin, Isle of Wight County, or Southampton County is eligible for membership. Immediate family members of anyone who is already a member at PortAlliance Federal Credit Union are also encouraged to join. This includes spouses, parents, sisters, brothers, grandparents, children, or grandchildren by blood or by marriage.

To join PortAlliance Federal Credit Union, you must first open a regular savings account with a deposit of just $25, and you're a member for life and eligible to apply for of all the services we offer. To join, stop by one of our  branch locations, and be sure to bring identification so we can verify your name, social security number, and date of birth.

Extra Phones:

(757) 893-9144

(800) 335-1796

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Savings, Checking, Money Market, IRA, Certificates, Christmas Club, ATM & VISA Checkcards, Direct Deposit, Automatic Transfers, Free Online Banking & Free Bill Pay, Free Mobile Banking & Free eStatements, Over 2,500 branch locations nationwide with CU Service Centers, Whole Life & Disability Insurance, Wire Transfers, Money Orders, Travelers Checks & VISA Gift Cards, Savings Bonds, Notary Services, Safe Deposit Boxes, Home Equity & Mortgage Loans, VISA Credit Cards, Overdraft Line of Credit, Personal Loans, Auto Loans, Motorcycle Loans, Boat Loans and more!

Payment method:
all major credit cards, amex, carte blanche, check, company card, debit, diners club, discover, financing available, insurance, jcb, master card, visa
Price Range:

To join PortAlliance Federal Credit Union, you must first open a regular savings account with a deposit of just $25, and you're a member for life and eligible to apply for of all the services we offer. To join, stop by one of our  branch locations, and be sure to bring identification so we can verify your name, social security number, and date of birth.


Main Branch:  5670 Raby Rd Norfolk, Virginia 23502

Phone: 757.461.1796  Toll Free: 800.335.1796  Fax: 757.893.9144

Base Branch: 1968 Gilbert St Norfolk, Virginia 23511

Phone: 757.423.6857  Fax: 757.489.0304

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PortAlliance Federal Credit Union

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I have two vehicle loans with PA & their rates are great and if you NEVER have to deal with the actual bank in Norfolk Va, you would be fine. They are in the dark ages in all aspects, their website is informational only, nothing can be done. I misplaced my pin for ATM card as I mainly use for loans, I had to message via site since no one ever answers phone, you have to hit 0 for operator 25 times if someone does, then they FORWARD ME TO VOICEMAIL! You can't request new pin or request open account or anything on site! Then it took 3 weeks to get new pin. Very user UNFRIENDLY! I was going on a trip and needed money from Savings and was unsuccessful since they ignored me on phone call because it is Friday & 20 minutes before closing.... Then automated answer comes on, useless as well! If I had the money to pay off and move to new account I would IMMEDIATELY!



The loan interest rates are very good at Port Alliance, especially on their motorcycle loans. The loan officer and tellers are friendly, professional and helpful. If you are doing business in the branch, life is good.

I would actually recommend joining this credit union to anyone who lives across the street from one of their branches. If you have a problem with the online banking site, you not only get to listen to their computer recording, you get leave a message asking for a returned call. Lucky you. This is extremely helpful if you are on a schedule and check your account on your lunch break, or on a Saturday morning before leaving for an appointment.

I am less than happy with the Port Alliance online site and their customer service.

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Portalliance Federal Credit Union

5670 Raby RdNorfolkVA 23502

(757) 461-1796

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Portalliance Federal Credit Union

5670 Raby RdNorfolkVA 23502

(757) 461-1796

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