Fantastic, and can calm down a freaked out newbie very well. I went with my friend and we pierced our noses together. Just watching them do one person, sanitize everything, and take really good care of her before even moving on to me made me feel good about what was about to happen. And it looks great. Prices are reasonable as well. The staff is extremely knowledgeable about what they are doing, help you with picking out jewelry, have a ton of colors to chose from, and give you detailed explanations of your after care. BTW, if you buy jewelry for them, they install it for free. I like that! All in all, great service. Thanx guys!