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Sally Beauty Supply

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Business Details



in Business

Beautiful finds at beautiful prices.

Regular Hours

Extra Phones:

Phone: (330) 544-8939

TollFree: (866) 234-9442

Toll Free: (866) 234-9442

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  • Hair Accessories
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Payment method:
all major credit cards, paypal
Eastwood Mall
Cosmetologists, Hair Supplies & Accessories, Beauty Supplies & Equipment, Cosmetics & Perfumes
Other Information:

Bike Parking: No

Price Range : Average

By Appointment Only: No

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I have never been as compelled...

I have never been as compelled to write a review about a business until now. I had trouble with an item and tried to return it. The manager, Michelle, refused to give me a refund but offered store credit. I didn't take the store credit at that time but decided to give the product another try. Several weeks later I came back and then she refused store credit as well. Instead of offering solutions I was made to feel that I was being accused of ill doing or being discriminated against. As a consumer I have never been treated so rudely. The customer service at the Sally's in Niles, Ohio clearly needs improvement. I still have my items but only because an associate at another location showed genuine concern by explaining how to use them. She suggested other items that I needed in order for this item to do what it was intended. The staff at the Niles location can use a lesson in customer service from the associates at the Boardman location. Shame on them for treating customers the way they do.

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Sally Beauty Supply

942 Great East PlzNilesOH 44446

(330) 544-2700

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Sally Beauty Supply

942 Great East PlzNilesOH 44446

(330) 544-2700

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