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(269) 687-1700Visit WebsiteMap & Directions3003 S 11th StNiles, MI 49120Write a Review

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You need it! We rent it!

General Info
* We guarantee that when a piece of equipment leaves our store it is in proper working order and the customer has been informed on how to operate it at the time of rental. * We also promise that if you have a problem with something we will put forth maximum effort to solve your problem in a timely manner with as little down time as possible. At ***Michiana Tool Rental*** you are not only our customers you are our friend and family.
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BBB Rating
A+
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Services/Products
Landscape Lighting Tool & Equipment Rental
Brands
Case, JLG, Komatsu, Husqvarna, Ground hog, Classen
Payment method
all major credit cards, debit
AKA

Michiana Tool Rental

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Reviews

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NM
Nanette M.

07/17/2018

Overall

I reserved a tent for a graduation party, but didn't realize I had to get utility lines marked until 2 days before our party. When I called to confirm the reservation, Michiana Rental asked if I had the lines marked. I mentioned no one told me to do that when I paid (though the website does have instructions to that effect on the home page menu). I called 811 to get that done and was worried about not being able to get the tent up. Daniel at Michiana Tool called me the morning of the delivery and gave me a free upgrade to a frame tent just to be safe. Additionally, the men who set up the tent were very nice and hard-working.

NP
Nicky P.

07/10/2015

Overall

Rip off artists!!! Had to pay even though I gave 24 hour cancelation notice and they had several other power washer that were not being rented. Will never do business here again!!!

claimed iconBusiness Response07/22/2015

Every time a person reserves a tool with us they are told specifically that they cannot cancel or reschedule their reservation for any reason. As far as being charged for the rental, its true that its standard policy for cancellations to pay for the rental, but this person wasnt actually charged. As the manager I decided to let it slide just this once. Please check your facts before posting negative reviews.

This listing has been claimed by a business representative.
RG
Robert michael G.

03/18/2015

Overall

I am a landscaper and they maintain their equipment better than any company in Michiana. They also are very friendly and helpful when using new tools giving proper instruction. I will not rent from any one else. I have been doing landscaping related work for 30 years and there is nothing better than having equipment and people that rent it you can count on. I have been renting from them for many years, and look for many more to come.

visit my company integrityturfandlandscaping.com

I am the owner, Rob Gipson

NM
Nick M.

09/30/2014

Overall

I'll be brief. Tried them this year to the tune of $700 and would not recommend. T9 diesel 4X4 loader and backhoe, walk-behind trencher, mini diesel track loader. Trencher worked find, T9 showed up 3 gallons low on hydraulic fluid. Shut us down. We had to wait for mini loader while it was being fixed in the back (allegedly wiring). Mini loader leaked excessive oil, including the jobsite's brand new paver driveway, lost accessory control handle twice, typical for rentals, but the best part was to receive a bizarre phone call by the manager after all this, and directly accused of breaking a glowplug or button(not sure which) and not telling them. I told him that we did not break anything, and if we did, how did we get a 4 thousand lb machine off our trailer w/o starting it. I thought it was a joke at first, but he kept repeating himself.

meteu7

03/18/2013

Overall
Great Products

I have rented numerous times and the equipment is amazing.

customer777

05/11/2012

Overall
When you search for this compa...

When you search for this company online their company name and slogan "If you need it ... WE RENT IT" comes up. That is a total lie. They are VERY limited in the tools that they have. I called for a specific tool and they referred me to AAYS Rental in Mishawaka, because they didn't have what I needed!! One thing to keep in mind. If you reserve something and you call and cancel your reservation not matter what notice you give them they will charge you $25. I will never rent from this company again, or should I say try to. First call from now on AAYS Rental.

claimed iconBusiness Response10/24/2012

I wanted to apologize for not having the specific tool that you were looking for. We always strive to make sure we are able to provide excellent customer service which is why we recommended another company to rent the tool from. I'm not sure which tool it was, but sometimes the tool could be out of service for repair or out on rental. If it was something that we didn't carry, it is hard to have every single tool because there are so many out there. Just like our competition, they have some tools that we don't have and we have tools that they don't have. We are always getting in new equipment throughout the year and we actually do have a very wide range of inventory that can be seen on our website. We always appreciate customer feedback and hope that we can help you in the future.

This listing has been claimed by a business representative.
jamestindall82

01/13/2012

Overall
I've rented several things fro...

I've rented several things from this company in the past and never had anything bad to say. I rented the log splitter a few times and a tiller, and maybe some other things and they all worked well.

oliver9

01/12/2012

Overall
Went there to rent a sewer sna...

Went there to rent a sewer snake to unplug my kitchen sink. When I was so surprised that the young man who waited on me even came to my house and helped unplug my kitchen sink. NOt too many places I can think of that would be so willing to help. Thank you Michiana Tool Rental, I will be back again.

annie5

01/12/2012

Overall
Rented here before the guy the...

Rented here before the guy there are helpful, Respectful, and Curtious. They answered all question and concerns even helped me load and unload my vehicle! Michiana Tool Rental guys keep up the hard work!

star1204

01/12/2012

Overall
I have rented a chainsaw from ...

I have rented a chainsaw from here before it worked great! They explained to me how to use the chainsaw clearly before loading it up into my vehicle.They informed me that if I were to have any problems with my rental they have a 24/7 service line I could call and a mechanic would come out asap to fix it. :) They were very helpful, Knowledgeable about what they do and have pretty much everything you could think of to rent, plus it was very easy and fast to rent from them. :D

indianaeagle

01/12/2012

Overall
I have rented several things f...

I have rented several things from this company and they have always been very helpful. They suggested a couple of things that made the job i was going to do easier - just by using a different tool. Very knowledgeable!

heybow4

12/28/2011

Overall
Avoid at all cost! They must ...

Avoid at all cost! They must have plenty of money given what a jerk the manager (owner?) is... It would be a good location to open a quality tool rental company.

claimed iconBusiness Response01/12/2012

As the Manager of Michiana Tool Rental, I am sorry to hear that this person is unhappy with his/her experience here. We take great pride in our ability to remain professional. If any clients have issues with a tool or with service they received, we invite them to come back to the store and talk with us about what made them unhappy. As an incentive I'll offer them 20% off of their next rental if they choose to come back. As always we appreciate any feedback from our customers.

This listing has been claimed by a business representative.

Details

Phone: (269) 687-1700

Address: 3003 S 11th St, Niles, MI 49120

Website: http://www.michianatoolrental.com