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Car Town Kia USA

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Business Details

16

years

in Business

BBB Rating:
A
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

General Info:
At our car dealership, we want to get you into the car, truck or SUV of your dreams! As one of the largest volume Kia dealerships in the nation, we're sure to have the perfect new or used car for you! Bad credit? No problem! We have the best financing specialists in town! If you have a job and bring home $350 a week, we want to approve your credit! Don't forget, we're also central Kentucky's headquarter on trade appraisal and purchase. If you're looking to trade in or sell your used car, we want it. We want your trade in even if you owe up to $8,000 more than it's worth! At our car dealer, you won't find a better or more enjoyable car buying experience. Call, visit our website or come in today to experience the difference.
Extra Phones:

Phone: (859) 887-4737

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Brands:
Kia Motors, Kia Optima, Sorento, Sportage, Forte, Cadenza
Payment method:
financing available
Categories:
New Car Dealers, Used Car Dealers, Auto Repair & Service, Brake Repair

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Reviews

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Posted: 10/9/2015

Overall

I met Don Tipion he was very kind and helped us with everything we needed we had a very good experience with him when we get a new vehicle we will be buying if from him very good at his job.

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Posted: 9/8/2014

Overall

Do NOT purchase there Bumper to Bumper insurance, for the second time I have took my car in and they refuse to cover it with that insurance, first time a week after buying the car I noticed rain leaking from the front windshield and they said it was not covered so I had to pay for it myself, now today a electrical box come loose under the hood and feel on the exhaust and burned up the wires and they want cover that , they wanting me to pay $550.00 to fix it , I will never send anyone else there or buy any other car from Kia, thank for your sucky service.

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Posted: 2/17/2014

Overall
New Car Buyer Experience

Excellent customer service and staff. I came to the lot extremely nervous and not sure if I leave the lot with a car. However, I was treated fairly, many options shown to me, and was able to leave the lot with a 2014 Kia Rio 5. Everything was explained to me and I left this lot feeling happy and secure in my decision in purchasing a vehicle from this dealership.

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Posted: 2/24/2013

Overall
CRC

Other than sales people being a little to fast as in (at your car) before you get out of it they are great people, great experience and business ethics.

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daviestrine5920

Posted: 8/3/2011

Provided by Citysearch - 
Overall
Great car buying experience

My son (who is in the Navy)and his wife came in to buy a car that they found on the internet. When we arrived at Car Town Kia we were greeted by a salesman named (Adam Richey). He worked patiently with the kids and me the mother to help them buy their first car. They purchased a dark red 2010 Forte which they love. They drove it to my sons next assigned station in Maryland. They only had to stop for gas one time....AWESOME.... They plan on coming back to buy another vehicle next year. My husband and I will also be back to purchase one in the future. Thanks to Adam Richey and Car Town Kia, my son and his wife had a great experience buying their first car.

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tamekatodt1328

Posted: 8/2/2011

Provided by Citysearch - 
Overall
First car I bought

I went to Kia with an open mind. I didn't know a lot about Kia but wanted to take them into consideration while shopping. My salesman was James and he spent a great deal of time informing me on the Kia brand. I never would have thought I would buy a car that day but to be honest with you he sold me on the product. I couldn't justify buying anything else. Kia has the best product and warranty in my book. Kia has the most bang for your buck. This is the first car I bought that I didn't second guess the next day. I would recommend a Kia to anyone.

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carolynhawkins185

Posted: 7/15/2011

Provided by Citysearch - 
Overall
5 star service

The desire to serve customers to the best of their abilities was evident the moment we set foot on their lot. We were shopping for a car and this was the first stop because of prior experience with the KIA brand and the high quality ratings given to the product by various car consumer test drivers. We were upfront to the salesman, Don, about our numerous considerations for purchasing a new vehicle. Quality and reliability. Power and gas mileage. Price. Trade in allowance. Payments. Warranty. Don, assisted by Todd and the finance manager came up with a deal we couldn't refuse. A used seven passenger SUV in excellent condition and low mileage. An excellent trade-in allowance, 5 yrs. of oil changes by dealer, 7 year bumper to bumper warranty (5 yrs. extended), all for a payment under $240.00 at 4.4%. The car was brought back the next day for a minor service item. The service and customer treatment was 5 stars... Nuff said!!!

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elissakedrowski

Posted: 7/13/2011

Provided by Citysearch - 
Overall
Very happy with their service

I wanted to purchase a used truck for my son, but my price range wasn't much. I had been shopping all day when I stopped by. Don and David worked with me. They didn't even have a truck there, but called other dealers to find one. I was very happy with their service. I was getting frustrated because I didn't have much to spend, but they went out of there way for me.

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roysarber

Posted: 7/12/2011

Provided by Citysearch - 
Overall
I would recommend Cartown KIA to everyone, and everybody

We have never had such a great experience. We were treated like royalty. Our salesman, Jason Andrews was better than any car salesmen we have ever had. We only spent a total of about 4 hours for the whole deal. We went with the Optima LX in mind. Jason met us at the door, he talked to us for about 5 minutes and said ""Great, lets look at cars. He walked us around the lot and helped us find Exactly what we wanted. The car had just arrived off the truck. We went back in and he started the paperwork. We had called the day before and gave him most of our information. They have the greatest layout in their showroom. Patio tables were all over the place, and that's where we talked the deal over. We were not stuck in some small office or in a cubicle, and left alone. The deal was worked out in such a small time, not hours. They gave us what we thought our car was worth, they worked the deal so that it was a payment we could afford. Jason Andrews was so great, he had such a pleasant personality, and it was like being with someone you already knew, or even like one of the family. All the paperwork was explained to us in great detail, we understood everything. We walked out about 4 hours later, with a great car.They even cleaned it for us before we left, even though it was a brand new car, and filled it up with gas. I can not say enough of how please we were. I would recommend Cartown KIA to everyone, and everybody. If your looking for a car, new or used, go to them first, because I think you will never go anywhere else, and leave with a great experience and a great car.We were even called the day after and told they had found another bank that would finance us for a cheaper percentage rate, and our payment went down even lower. We will definitely go back when we are looking again. Thanks for making buying a car so pleasant.

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Car Town Kia USA

3120 Lexington RdNicholasvilleKY 40356

(877) 980-2012

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Car Town Kia USA

3120 Lexington RdNicholasvilleKY 40356

(877) 980-2012

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