Thank you for inquiring about professional eye care. We will treat you as a member of our family. Our staff is trained to serve your needs and to ensure you are educated about the best in eyecare products. We will never be pushy when selling you something. We always strive to find out what your insurance plan will pay before you visit, whenever possible. Our doctor team is diligent when it comes to ensuring you maintain your best visual health. We have an open door policy which allows you to contact us if your contact lenses are not working for you, so we can arrange a better option at no additional charge. If you need to contact the doctor for an eye emergency, we will answer the phone whenever possible and arrange for you to get the care you need. Thank you for considering us to serve your most sacred vision. Thomas Streeter, O.D.
This is the absolute BEST customer service and quality doctor's office experience I have EVER received. This place really knows how to treat their customers and most likely their employees as well because they are all such an amazing pleasure to deal with. I purchased 2 designer frames and had lenses put it another pair that I purchased online and got a fantastic deal! The girls who work there are honest and will tell you what looks good/what works for you when it comes to frames. I cannot give them enough praise. From being greeted at the front door, to exam, to fitting A+++.
So I was on vacation and lost a contact lens - no spare. Called Palm Eye Care and they told me no problem. I went in and was greeted by four people. They fixed me up and I was out in 5 minutes. By my experience I would say that this is an example of a strong commitment to patient care - even for a walk in. Thank you again