Great company. Signed up with them last summer and could not be happier. Their level of professionalism highly exceeds any oil dealer ive dealt with. Their customer service is very helpful, sales staff very friendly, and their servicemen are so nice. This is the first time I have found an oil company that knows how to treat their customers right and take care of their needs.
James Devaney Fuel Co
- General Info:
Since 1934, James Devaney Fuel Company has been the leader in delivering home heating services to the greater Boston area. Still proudly family owned and operated (now in our third generation), James Devaney Fuel Company was originally established as an ice and range oil delivery company over 75 years ago. We have since evolved into a full-service Oilheat, air conditioning and equipment services provider for the residential and commercial customer. When you discover The Devaney Difference, you'll also discover why we were voted the 1 Home Heating Oil Supplier in the Boston area. We are truly your local oil dealer. We're not owned by any major oil company. Our independence gives us more options - and for that very reason we have researched several methods to make your home or business more energy-efficient. We, the employees of James Devaney Fuel Company, are committed to exceeding all expectations of our customers. Our philosophy is to develop a mutually beneficial relationship with each of our customers. For we believe that mutual benefit is the building block of loyalty. We realize that loyalty is crucial to our business and understand that this is what will differentiate our company from all the rest. We will strive to be the premier provider of fuel oil and heating and cooling technology, by offering the highest quality products at the most efficient cost, and will provide the most ethical and professional service possible. We will strive to constantly improve all areas of our profession by taking pride in all of our efforts, with the conviction that our job is never done until the customer is completely satisfied.
Terrible.... We called them during summer time and they agreed on a cap price and the sales person agreed to send the contract via mail and he never did. We called him multiple times and every time he was convincing and told us that he would send it again. Finally we told him we would come and pick it up and then he said he can't do the cap anymore. I am paying high price for oil now. I do not recommend this company for anyone. They are horrible lie-rs....and they overcharge.\r
We have yet to have a hassle-free experience with them. They've charged us ridiculous fees (e.g. charging for a service call that had to happen because they switched our appointment and forgot to prime the tank when they came to fill) and are consistently rude when speaking on the phone. They consistently charge the top market rate as well. If you have them, SWITCH. If you don't, RUN.