More Info
- General Info
- Sales and collision repair of all foreign and domestic makes and models. Financing available for qualified customers.
- Extra Phones
Fax: (757) 591-0067
- Payment method
- amex, discover, master card, visa, financing available
- Neighborhoods
- South Newport News, Morrison
- AKA
Pucci's Body Shop & Used Cars
Pucci's Body Shop and Used Cars
- Categories
Gallery
Reviews
08/11/2009
I had some body work done here quite some time ago and i still get angry every time i drive past this establishment. I got them to repair a dent in my rear bumper of my infiniti. The removal of the dent was satisfactory however the owner proceeded to order the wrong paint color for my vehicle. Needless to say when i arrived to pick it up it was an obvious mismatch. I was given some song and dance about how the bumpers often end up a different color for several reasons, none of which made any sense. Pucci proposed to tint the paint to be a better match and when i came to pick it up, it looked as if they had not touched it all which i am now pretty sure is the case. At this time i confronted him on the matter and hoped to confirm that he had used the correct color. In an outrage, he went into the shop and got the paint can and sure enough it was the wrong color code. I was livid and demanded that he order the correct paint and do the job correctly so my bumper would match the rest of my car. He stated he would do so however never ordered the correct color. I know this because i got in touch with his paint supplier. Him having shown me the can gave me all of the information that i needed to perform my due diligence in resolving the matter. He never ordered the correct paint, leading me to believe that his intent was to continue to ty to tint an incorrect color until it came close to matching in order to save himself a few bucks. When i confronted him about not having ordered the paint to do the job he was dismissive since he could see there was no more money to be made off of me as i had already paid him. And even someone dumb enough to order the wrong paint color was smart enough to know he would never get any future business or referrals from me. Please do not go here.
Details
Phone: (757) 591-0353
Address: 11400 Jefferson Ave, Newport News, VA 23601
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