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(949) 756-0554Add WebsiteMap & Directions4263 Birch StNewport Beach, CA 92660Write a Review

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A+
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amex, master card, visa, cash, check, discover
Neighborhood
Newport Beach
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Parking: Lot

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Betty S.

05/12/2021

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Expertise
Professionalism

First vets' office to get a wagging tail review by Louis each time! He loves everyone!! Louis has been going to BackBay for over 3 years, he sees Dr. Fanous, his wonderful staff, groomers, and Heart Specialist DVM Fred C Brewer
Doggie daycare is highly recommended by the other pet owners, Louis had met in Lobby, I asked a lot of owners lots of questions. Louis, my 10 3/4-year-old, 9 lbs Maltipoo loves this place for his checkups, shots, ear infections. Dr. Fanous is amazing and his staff is so great with Louis. I am advised on what to monitor and how to keep an eye on his condition and they give him just the right amount of medications. They make things easier by having a lot of products available online and in their office. We have never been through overselling, pressured, nor mislead into more expensive tests he does not need, and Dr. Fanous is a good book of knowledge keeping us out of problems. I found the cost of shots more affordable than the drop-in clinics and tI can watch or not watch his shots administered. I am so happy I changed vets to whom my neighbor recommended and I have recommended my other neighbors. Louis " Check out my ride, my other ride also has 4 wheels, I am a dog on the go!"

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Barbara L.

04/26/2017

Overall
Expertise
Professionalism

I usually don't take time to make reviews (just busy) however I feel compelled to share my experience and to speak up in defense after reading an unreal ONE STAR??? People have bad days and take it out on others , I felt promplted to refute and restate the truth with the others! THIS hospital is first rate 100% of the time!! I was referred by someone who raved and raved , so I took my beloved terrier, (my child) who experienced extra ordinary care! Few visits so far however , first my baby was SICK it was a very stressful time Dr. Fanous IMMEDIATELY knew exactly what to do! I am thrilled to share my pup is happy and healthy which obviously is most important yet on top of the HOAG HOSPITAL "TYPE" world class comprehensive loving CARE given , Dr. F explaining all throughout , treated her solving her problems quickly and seamlessly, relieved my fears and concerns for less than 600$ (including sedated teeth cleaning!!!!) Dr.s time in surgery/ lab, return follow up, etc.! My baby was sick a big deal to me ! Anything to save her yet he did not have to go that far , "exploring" , Dr. Fanous has 30 years under his belt he did biopsies and lab work and all that however you won't get some crazy bill for work that may or may not have been ! Here it's ALL about the animal getting well! Knowledge gentle hands and sophisticated professionalism , my doggie has not been stressed out returning I don't believe either Dr. would perform a surgery or bluntly speaking, cut up you child to make a buck! I cannot say enough good things how special this place is and YOU FEEL IT! The person that referred me raved and raved was spot on! In other words you can't over Rave about exceptional 110% professionalism and integrity that you can expect to receive!I feel confident writing this review in respect for the hospital in total and equallyin service to other pet owners! these doctors have a combined 60+ years of experience (approx.), common sense tells me combined with the highest level of service you'll be happy the best care without getting an out of this world vet bill on top of the stress! I suggest drop ask owners waiting before you are faced with an emergency? (Doctor recommended teeth cleaning while she would be under sedation and that saved me a couple hundred dollars they reduced teeth cleaning 50%because she was “ already under” that is honest !Bottom line I have learned on top of the love and experience oh my goodness the price for surgery comparable to prices for example in Corona Del Mar or Newport Beach (coastal) near the ocean is half the price for the same type of surgery I don't know these people personally however I feel prompted to share to refute the awful one star review so after reading that unrealistic review just writing this mini novel to return the love and bless them with my review! I care also about you, anyone reading this !!!
I would go in to visit BEFORE go in and check for yourself for boarding, basic check up , teeth cleaning (excellent) or BEFORE a life threatening problem just meet them (you'll feel the love I believe you'll know they care and check out if you like how you feel and sit in the waiting room and talk to other pet owners for real feedback face to face! That’s what I did each time while I had the chance, all good/ excellent feedback maybe ask hypothetically what it might cost for a particular service of the same quality from any different ZIP Code I think you'll be shocked! I know definitely they price this quality care at LEAST 20 if not 40-50 % below other places I've heard about and other stories like tonight a realtor in CDM said she was charged nearly 50K to keep her aging pet alive, hmmmm did the pet really get that much attention and all of it, they can't tell us , can they???? I now question everything , I have been burned too many times, ! Truth is ,fact is I was surprised at how reasonable the cost of services performed! Love this place , look no further!

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Phone: (949) 756-0554

Address: 4263 Birch St, Newport Beach, CA 92660

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