Not worth the "lower" price. I brought my cat in for a check-up because she wasn't eating as much as she used to. I scheduled an appointment several days in advance and the woman on the phone was helpful and cordial. My appointment was for 12:15 on a Thursday. I arrived at the clinic at 12:00 because I expected there to be paperwork to be filled out. I was told to sign in. I waited about 20 minutes before I was even called to start filling out paperwork. I was slightly annoyed, but figured we'd see a doctor soon after.... I was completely wrong. The women that had brought in 3 cats AFTER me were seen and left before I was called in to see the doctor. It's now 1:15, an hour AFTER my appointment time. I tell a receptionist that if I'm not seen in the next ten minutes, I'm going to be leaving (although I recognize that it's not necessarily her fault.) 20 minutes pass (I decide to stay for the sake of my animal who is meowing furiously) and it's 1:35.... an hour and 20 minutes after the appointment .. I'm finally called in to see the doctor. At this point I was livid, but I tried to hold it back. The doctor and nurse were apologetic, and were also very kind. They answered all my questions and my cat was treated with dignity and respect. I was on my way in about 10 minutes. Was it worth the hour and 20 minute wait? No. Had it been a walk-in, I would have understood, but I had scheduled an appointment that should have been honored. They should have been staffed to keep my appointment. Worse part is, there were several families with dogs that came in right as I was being called into see the doctor, and when I came out they were being seen (which means they waited less than 10 minutes.) I will not be going back to the clinic.