The guy kind . each time I goto them and they see a promblem they tell me about it. Even tell me where to go for serivice right in the area.. they are always have a smile... they dont come at you like they look like they want to do something to you.. I went to another oil change and parked.. Before I even got at the car. The works came toward me. I told them what i wanted, but the way they came.. Wasnt bussiness like... I wont be messing with the oil change on turney road anytime soon..