Boat Boys

Do not use them. Sold me a lemon boat and did not back it up called many times did not call me back. Ran around the fact that the boat would not run. Had several people look at boat boat leaked water through transom. Boat boys told me they fixed the problem I asked them when I get there if someone could show me the boat takes on water he said that all his guys were busy. I got it home boat would not crank water was leaking though manifolds and it still took on water.

This has to be one of the worst companies I have ever attempted to do business with. The owner Tim Figgins is borderline verbally abusive and acts as though he is doing you a favor when trying to purchase a boat. We went ahead with the process, because we really liked the boat he was offering, or the one we 'thought' he was offering. I've tried contacting him multiple times, but he refuses to return any of my phone calls after he no call, no showed us on a purchase we had planned on making on Monday. He didn't bother calling us or anything he just didn't show up after we drove 3 hours to get there. I urge everyone to avoid this business if possible. This is not a man you want to do business with. He is rude and has a major attitude problem!

I took two boats to Boat Boys (the Sayre Marine location at Buckeye Lake, OH) to be repaired on July 6th 2011 for the following reasons: 2002 Fisher Pontoon boat with 60HP Mercury outboard- needed to be evaluated for low RPM. After nearly three weeks they informed me that my engine was “locked up” and charged me $96.00. They stated I would need to replace the powerhead at the cost of $4,000.00. I informed them that the boat was running when I took it there and that I did not want them to replace the powerhead. I took the boat home (August 6, 2011) and a friend looked at it and pointed out the starter solenoid was fried. He “jumped” the solenoid and the boat turned right over. Their diagnosis of a “locked up” engine was wrong and it makes one believe that they did not even look the boat over. I find it hard to believe that the one hour they charged me to look the engine over and they could not see the obvious problem. 1997 Maxim with a 350 inboard Mercruiser engine. This boat was brought to them for a tune up since it was not idling correctly. After 3 weeks they informed me that they had the parts and were installing them. They called me on 29 August and informed me that the starter was out and that $600.00 would be needed for the repair. I informed them that they were not to work on the starter and that I would pick the boat up. I went to pick the boat up on 6 August 2011 and I asked them how they performed a tune up if they did not start the boat. A tune up cannot be performed on a non-running engine. I turned the key on the motor and the starter turned the engine – the battery was obviously low. They stated that it “did not do that when they tried it two days ago” but that they would finish the tune up on August 7, 2011. I drove out on August 7 to find that they again stated the starter was out and charged me another hour (I was NOT informed they would charge me more – this should have been part of the tune up which was not performed). They informed me that they replaced the spark plugs, distributor cap and button and changed the oil in the engine and the lower unit. I never authorized oil changes. I never authorized any expense beyond the “$200.00 to $250.00” estimate they provided me. They charged me $364.36 for repairs which were not authorized by me. I should have been notified immediately that the boat would not start before they “tuned up” the engine. A tune up cannot be given on a motor which does not start, and I never authorized any oil changes. The owner of the company, Tim Figgins, was verbally abusive to my father-in-law and refused to correct or credit the bill. I ended up paying $492.59 for two boats which never received the services I requested.